Those awful insurance companies are at it again, screwing up payments to doctors, causing lawsuits, strife, accusations and counter-accusations. While it looks like the same old case of an insurer short-changing physicians, it isn’t.
Horizon Blue Cross of NJ paid 600 cardiologists too much. Over a two year period, Horizon paid these lucky docs $15 million more than they should have. The case is now settled, the docs paid some of the dollars back, and things look to be calming down.
As one who spent years working for managed care firms, insurance companies, workers comp managed care firms and workers comp insurers, I am not terribly surprised that Horizon overpaid docs. Im sure this happens every day, and that most payers are guilty of the same type of mistakes.
Point being, whenever an insurance company is accused of short-paying docs or policyholders, they are accused of fraud, denial of care, interfering in the physician – patient relationship, and just being awful people in general. While this level of opprobrium may occasionally be justified, my educated suspicion is in the majority of these cases the insurer either screwed up or there is an honest disagreement.
Most of the folks at insurance companies are people who are trying to do the right thing, working pretty hard, and concerned about how their customers perceive them. Sure, a few have horns and a tail, but that is true in all businesses.
Even in cardiology practices.
Insight, analysis & opinion from Joe Paduda