Feb
15

Comp claim frequency drops in CA

Excellent news out of the California Workers Compensation Institute (one of my favorite research outfits) that the frequency of comp claims has dropped significantly after enactment of reforms. The decrease, of 13% from 2004 to 2005, continues a decline that has seen comp injuries drop over 60% since 1990.
Self insured employers saw an even bigger decrease of 17%.
Even better news – according to Workers Comp Executive:
“n addition to frequency, claims costs have also started to decline thanks the recent reforms along with pure premium rates. CWCI points out that with claims frequency at a record low, additional rate decreases will depend on what changes state regulators, the courts or the legislature make to the current reforms.”
What does this mean for you?
A lower cost of doing business in California.


Feb
15

The cost of life

Should insurance companies or patients pay $6000 to $10,000 a month for a cancer drug that extends life five months on average? Should oncologists be marking the drug up to make money on it? Should the drug manufacturer keep the price so high it keeps it out of the reach of many potential patients ?
Avastin is a drug approved by the FDA for colorectal cancer and is used primarily in advanced stages of the disease. Manufactured by Genentech, it works in conjunction with other, tumor-fighting drugs to slow the spread of cancer by reducing the blood flow to tumors. And it does appear to do this pretty well. This success has led physicians to consider using it in early stages, but there are two problems with this.
First, it has not been approved by the FDA for that usage. As a result, many insurance companies may not pay for it. Therefore this leaves doctors and patients facing the all-too-common financial conundrum – is it worth it? An article in the New York Times (free subscription required) describes the decision making process of several cancer victims, some of whom cannot afford the drug and are not taking it due to cost.
Before we start hurling invective at the insurance companies, remember that they are spending your dollars. So ask yourself the question – do you want your personal funds paying for these drugs?
Another medication, Gleevec, has shown excellent results for leukemia patients, extending life significantly albeit at a very high price.
Genentech’s executives describe Avastin’s pricing methodology as value-based; according to William M. Burns, the chief executive of Roche’s pharmaceutical division and a member of Genentech’s board; “”The pressure on society to use strong and good products is there.” And this pressure allows/enables pharma companies to charge what they want, knowing payers will face incredible pressure to cover the cost.
In contrast, or perhaps contradiction of Burns’ position, Dr. Desmond-Hellmann, the Genentech product development chief, was quoted in the Times as saying “I don’t think any patient should go without a Genentech drug for an inability to pay,” she said. “If this is about money, that would disturb me.”
(I can see the PR types at Genentech cringing…)
Avastin, with annual treatment costs around $100,000, provides about $7 billion in revenues for the company annually.
It is about money – who gets it and who pays it. And therefore it is about choices. Remember a significant portion of medical expense is for treatment of people in their last six months of life. Are we as a society willing to pay $40,000 for five more months of life for people with this horrible disease?
What does this mean for you?
More tough thinking and very uncomfortable debate.


Feb
14

Noe’s woes in O-hi-o

Ohio’s workers comp scandal keeps getting better and better. One of the principal figures (Tom Noe, aka “the perp”) has just been busted after a 10 month investigation that uncovered a very close relationship between the perp and the Governor’s chief of staff and a theft of over a million dollars
The perp a former investment manager for the Ohio state workers comp fund, pled not guilty to 53 charges, including stealing more than $1 million from the state’s work comp reserves.
According to the AP, the charges:
“conclude a 10-month investigation by state and federal prosecutors into the $50 million rare-coin investment Mr. Noe managed for the state insurance fund for injured workers.
The investigation led to sweeping changes at the state workers’ compensation bureau, an agreement by Gov. Bob Taft and two former aides to plead no contest to ethics charges, and pending charges against two other former Taft aides.
Mr. Noe is accused of stealing from the investment by writing checks, sometimes for hundreds of thousands of dollars each, knowing that the money was not his to use.
His lawyer has acknowledged a shortfall of up to $13 million of the money Mr. Noe invested for the Ohio Bureau of Workers’ Compensation.
One of the charges in Monday’s indictment accuses Mr. Noe of stealing at least $1 million. The state attorney general has accused him of stealing up to $6 million.
Mr. Noe, 51, already faced charges of using colleagues and associates to funnel $45,000 illegally to President Bush’s re-election campaign. The new counts include forgery, theft and money laundering.”
This has it all – lost treasure, political backroom deals, corruption in high places, theft from injured workers, and political scandal at the state and Federal level.
What does this mean for you?
Yet another reason to love the workers comp business; as if you needed one.


Feb
14

AIG’s workers comp fraud

My friends at Workers’ Comp Insider have posted a round-up of WC news, including a summary of the recent AIG settlement. Part of AIG’s $1.6 billion settlement is to go to pay back taxes owed for workers comp premiums that were not reported to the various states as such.
States tax insurance premiums to gather revenue and to build up funds to cover any costs associated with insurers that go belly-up. The reporting of premiums is also used to determine how much of the residual market is assigned to each insurer (in states that handle the residual market this way).
Turns out AIG systematically under-reported work comp premium and engaged in a variety of other financial shenanigans to avoid taxes and assessments. And now they are paying $343 million for their sins.
What does this mean for you?
The final note, we hope, in the denoument of AIG’s reputation as a respected and feared company.


Feb
14

Hilarity break – UPDATED LINK

The tone and debate here of late has been strident, loud and contentious. In the interest of maintaining sanity among the participants, here’s a public service by managed care matters.com.
A video about the horrid folk at insurance companies, well worth the watch, especially if you’re working in a health insurance company. Turn up the sound!
BTW – no, I don’t believe in, support wholeheartedly, or otherwise think this video is factual.


Feb
14

Ohio – work comp, illegal donations, and politicians

Yesssss!!!
The scandal continues! The latest news is that Thomas Noe, he of the “I know, let’s buy $50 million in rare coins with workers’ comp reserves!” fame has been caught funneling illegal campaign contributions to several Ohio judicial candidates through a third party. (thanks to Work Comp Executive newsletter for this choice bit)
Noe, who is up to his eyeballs in other legal trouble (not only was he involved in the coin scandal, he also is accused of illegally contributing $45,400 to the Bush campaign), is accused of conspiring to contribute more than the legal limit to three candidates in Ohio.
And here we thought workers comp was boring (well, ok, so it’s only peripherally related…)
Meanwhile, the scandal has blocked efforts to convert Ohio’s monopolistic WC system to something more free-market. Recent testimony before the state legislature pointed out that it probably makes sense to hold off on any drastic moves until the mess gets cleared up.


Feb
13

Economists, priests, and health care policy

This is getting tiresome. I am being assailed by economists who protest that they can boil health care down to supply and demand, and that demand creates supply. True on its face, but the economic devils are in the details. And they don’t want to hear the details, or they want to ignore them, or they’re just so smart ….well, clearly that’s not it.
The problem with health policy today is that too many people who style themselves as economists (including one commenter on a previous post), and therefore experts on everything, make flat out wrong statements like “Adding supply does not increase demand. The increased supply of health services over the last forty years is due to an increase in demand (due to Medicare).”
How simplistic. The reason health care costs are increasing is an aging population, medicine’s position as more art than science, a lack of control over new and expensive technology and medicines, and the US subsidizing much of the world’s pharma research. But back to demand and supply.
Here’s healthcare 101. Some may have heard of John Wennberg, MD. Here’s an excerpt from his seminal study on hospital utilization in Boston and New Haven. (Lancet, May 23, 1987)
” The populations of New Haven and Boston are demographically similar and receive most of their hospital care in university hospitals, but in 1982 their expenditures per head for inpatient care were $451 and $889, respectively. The 685,400 residents of Boston incurred about $300 million more in hospital expenditures and used 739 more beds than they would have if the use rates for New Haven residents had applied. Most of the extra beds were invested in higher admission rates for medical conditions in which the decision to admit can be discretionary. The overall rates for major surgery were equal, but rates for some individual operations varied widely. These findings indicate that academic standards of care are compatible with widely varying patterns of practice and that medical care costs are not necessarily high in communities served largely by university hospitals.
Why was utilization higher in Boston? Because they had more hospital beds, and admitted more patients with conditions such as COPD than docs in New Haven did (may not be in an economics textbook, but known to we morons in health care as chronic obstructive pulmonary disease). The supply drives demand in health care.
And that is but one reason health care is NOT like any other good or service.
Here’s another quote from a more recent Wennberg article on variation in medical utilization:
“Medicare spending varies more than twofold among regions, and the variations persist even after differences in health are corrected for. Higher levels of Medicare spending are due largely to increased use of “supply-sensitive” services-physician visits, specialist consultations, and hospitalizations, particularly for those with chronic illnesses or in their last six months of life. Also, higher spending does not result in more effective care, elevated rates of elective surgery, or better health outcomes.
There are many other reasons so-called economists’ simplistic opinions on health care are naive and ignorant – there is little to no accurate data on what procedures, facilities, or providers provide optimal outcomes so buyers don’t know what to buy; it is often impossible for the layman to determine if a symptom or set of symptoms is an indicator of something serious; the most expensive patients cost far more than any deductible anticipated by the CDHP advocates, thereby eliminating any price sensitivity on their part; poor folk can’t afford basic insurance anyway so their care gets covered under EMTALA, and on and on.
Economists talking health policy are like priests talking safe sex. They know all about it in theory, but their knowledge is purely academic, as is their understanding of the basic concept and sensitivity to the potential positive and negative outcomes. And the visual is decidedly unappealing.
I wish I could bill for this.


Feb
13

Correction on McKinsey study

Loyal reader TrapierMichael (Trapper to his policy friends) questioned the source of a quote used in a post here earlier today attributed to the McKinsey study on CDHPs. Trapper could not find the quote in the article, but did locate it in another report, done by the folks at the Employment Benefits Research Institute, a well-respected industry group.
The EBRI study, entitled “Early Experience With High-Deductible and Consumer-Driven Health Plans: Findings From the EBRI/Commonwealth Fund Consumerism in Health Care Survey” was out in December of 2005; six months after the McKinsey report.
One of the key points in the original McKinsey document was this statement:
it remains to be seen whether CDHP plans with HSAs inhibit the appropriate use of maintenance drugs and treatments for behavioral conditions…”
The EBRI study points directly to this issue, as Spike noted in his quote, albeit mis-cited. This is in conflict with the McKinsey study’s finding that “One striking finding was the increased likelihood of CDHP consumers with chronic diseases to report that they were taking greater responsibility for their health.” CDHP partipants were over 20% more likely to “carefully follow their treatment regimens.”
Of note, the companies implementing CDHPs that did not do so just to lower costs, but invested in employee education, communicated clearly, and provided access to data and information about lifestyle changes, had the most satisfied employees. The employer with the highest employee satisfaction even went so far as to start an employee fitness center, reward employees with cash for attainment of certain health goals, and extensively trained employees on the health plan itself as well as sources for health information.
The research methodology and cohort for each study was different, with EBRI using data from the Harris Interactive Study and McKinsey surveying individuals from specific employers with full-replacement CDHPs (where the old health plan was terminated and replaced in its entirety by CDHPs).
I’d like to get into more detail but I have to get some work done.
Compliments to Trapper for his research, and I’ll try to do a better job of vetting sources.


Feb
13

First Health workers comp leader search nears conclusion

Sources indicate Coventry has made an offer to a person to lead the workers comp division of sub First Health. As noted here previously, several candidates were on the bubble in December. Evidently one has dropped out and an offer has been made to another; expect an announcement this month.
Spencer Stuart is the search firm. Indications are that the new leader will have control over staffing, which might result in changes among the present leadership at First Health.
The new leader will have a few challenges, with the highly profitable workers comp network business under pressure from Aetna and others; several large WC insurers moving business away, increasing pricing pressure from customers, changes to WC fee schedules in several key states, and increasing negotiating strength on the part of hospitals.
What does this mean for you?
A little more turmoil before FH settles down.


Feb
13

Provider profiling in workers comp

There have been several tentative efforts to bring provider profiling to workers comp, with decidedly mixed results. The problems are the usual – bad data, not enough data, poor coding, and insufficient claims counts coupled with widely varying severity making it very difficult to compare physicians.
One of the leading managed care firms in the southeast, CHOICE Medical Management, just announced their new effort in provider practice analysis, and it looks promising. According to CHOICE’s news release;
“”This is the first provider analysis in the industry using data from the whole claim, medical, indemnity and total claim costs, as well as administrative processes,” Tom Barrett, CHOICE president said.”
Providing access to all data, including the critical indemnity and return to work (RTW) data, is vital to assessing the performance of comp docs. With so many dollars riding on return to work, failing to consider this may lead to highly misleading conclusions.
Aetna has also been working on provider profiling, using their extensive database of group health information in an attempt to identify docs that can treat work comp cases effectively. While I admire their effort, there are several key problems with this.
1. RTW is not contemplated in managing a group health patient episode, so there is no way to assess the impact of the physician on disability.
2. Many group health-oriented docs don’t and/or won’t take workers comp patients.
3. Two of the key WC specialties, occupational medicine and physiatry, are either non-existent or barely represented in group health networks. And occ med docs provide a lot of the primary care and case management in comp. How you can assemble a network or assess outcomes without looking at occ med and physiatry is a mystery to me.
4. Group health decisions are often complicated by reimbursement, copay, and deductible issues. There is ample evidence that patients make decisions based in part on their financial impact on the patient. Such is not the case in comp, which is “first dollar, every dollar”.
5. Several studies indicate that medical care for certain conditions is just different for work comp patients than for those covered by group health. Back pain/strain is one example. While all of us agree that a back is a back, the reality is the financial, motivational, and regulatory differences inherent in group and comp drive different medical practice.
What does this mean for you?
A comp-based provider analysis will likely lead to better understanding of comp cost drivers.