Insight, analysis & opinion from Joe Paduda

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Feb
2

Quite a Friday

While the dust is a long way from settled, it is quite apparent there have been some major changes in personnel among some of the big players in workers comp services.

Two senior Coventry staff – industry veteran and network expert Bruce Singleton and COO Chris Watson – have moved on, with Singleton reportedly bound for Multiplan.

Coventry has promoted a divisional operator to the COO slot.

Watson is now at OneCall Care Management; different takes on his role.  Currently there are two COOs; one (Dave Olson) over PT, T&T, and imaging and another (Will Smith) on DME, home health, dental and the rest of the business.  Will be interesting to see how Watson fits in.

Long-time sales boss and all-around good guy Bob Zeccardi has moved into a different role, partially replaced by Matt Dougherty, former eastern regional sales VP.  In account management, Linda Lane has relinquished her position as head of account management to assume sole responsibility for servicing a couple of major accounts.  Her replacement is reportedly Jeff Flannagan.

Aaron Quick, a key executive involved with some of Align’s largest accounts, also resigned recently.

And, in the only public announcement, OCCM hired a new CIO on Friday as well, this time from outside the industry.

Word is there may be more changes afoot in OCCM’s C-suite – if they haven’t a;ready happened.

What’s driving these changes?

I’d guess Coventry folks have been reading the proverbial wall writing and are only too glad to move on.

As for OCCM – major changes in sales, account management, operations, and IT leadership point to rather more dramatic goings-on.

it appears the Align folks are ascendant; I won’t speculate as to why Apax saw fit to bring in another operator – if, in fact, Watson is in that role.

We will know a lot more this week.  Here’s hoping this works out well for those who deserve it to.


Joe Paduda is the principal of Health Strategy Associates

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A national consulting firm specializing in managed care for workers’ compensation, group health and auto, and health care cost containment. We serve insurers, employers and health care providers.

 

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