The tone and debate here of late has been strident, loud and contentious. In the interest of maintaining sanity among the participants, here's a public service by managed care matters.com.

A video about the horrid folk at insurance companies, well worth the watch, especially if you're working in a health insurance company. Turn up the sound!

BTW - no, I don't believe in, support wholeheartedly, or otherwise think this video is factual.