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Humana's "guarantee" - not so much

Humana is guaranteeing it will keep customers' medical trend increases under control, or it will refund part of its admin expenses.

Sort of.

Bob Laszewski cuts to the heart of the matter; it isn't much of a guarantee, but it sure makes for good marketing.

Posted by on April 26, 2007 4:39 PM |

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what should I write here?

Posted by: Craig | April 27, 2007 3:50 PM

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