I'm at the annual meeting of the Institute of WorkComp Professionals in Asheville, NC today. A very impressive group; what is notable is these folks actually do 'get it'; they do understand that workers comp is not just a spreadsheet game, a price war, a contest to see who can squeeze the carrier the most.

These agents understand that the value they must deliver is to develop and implement long term programs, programs that attack cost drivers, that reduce injuries and speed return to work.

And those programs, and the results they provide, can't be done on the cheap.