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July 24, 2008

PMSI sale - the numbers

In today's earnings announcement, AmerisourceBergen, parent company of work comp PBM/ancillary services firm PMSI, detailed the financial impact of the deal.

ABC carried PMSI on the books at about $260 million; by selling the property for $40 million (plus a $10 million contingency) ABC will be taking a $222 million hit as a result of the transaction. On an earnings per share basis the result is 1.37 per share, giving ABC a net loss of $108 million, or 67 cents per share.

Observers who are confused about the recent on-again, off-again status of the PMSI sale can be forgiven for that confusion; ABC has been somewhat schizophrenic about its dealings with PMSI. After putting PMSI on the market early this year, ABC announced last month that the company was not going to sell PMSI after the initial offers came in well under expectations. According to ABC's CEO David Yost, "We look to PMSI to be on track in the September quarter and into fiscal '09."

Contrast this with Yost's announcement today - “We were very disappointed with PMSI’s performance in this quarter, and after re-evaluating our alternatives, we decided to sell the PMSI workers’ compensation business in order to focus our full attention on our pharmaceutical distribution and related businesses and allow H.I.G. to focus on the opportunities at PMSI."

ABC's impatience with the turnaround may have played a role, but from here it looks like the hammering Yost took over ABC's overall financial performance to date may have been more of a motivator.

HIG, the investment firm that bought PMSI does have some experience in this space with investments in Align Networks and Gould and Lamb. They have been quite successful in selling properties and generating rich returns for their investors, a history that bodes well for PMSI. And for the PMSI employees who add value, are flexible, focus on customers, and don't buy into the "we do it that way because that's the way we've always done it" nonsense.


PMSI sold, MSC/Express Deal closes

PMSI, the workers comp PBM and ancillary services provider, will announce today that it has been sold to investment firm HIG. Sources within PMSI indicate the stock deal is worth $50 million, of which $10 million is contingent on achieving certain performance measures. Current management will likely remain in place after the deal closes in about 60 days.

The timing of this transaction is coincident with Express Script's announcement of the closing (sub req) of their acquisition of MSC's Pharmacy Benefit Management business. Express Scripts is now poised to become one of, if not the largest workers comp PBMs.

These deals are the latest in a series of financial transactions and potential transactions involving work comp PBMs. Cypress Care was recapitalized by investor Brazos Private Equity in November, 2006; Fiserv sought to sell its third party biller/PBM business early last year; Coventry purchased First Script as part of the Concentra transaction, and MSC itself was purchased by Monitor Clipper early in 2005.

PMSI has been struggling of late, losing the Hartford's business (while retaining SRS (Hartford's TPA)) to ESI and CNA late last year to Coventry. While PMSI's parent company, Amerisource Bergen, was somewhat of a distant parent and may not have provided the attention and resources necessary for PMSI to maintain its historical leadership position, there's no question HIG's focus and attention will be intense and constant. Private equity management can be quite helpful; it can also be overbearing and short-sighted. And sometimes all three - which may be exactly what PMSI needs to recover its leadership position.

At risk of being accused of burying the lead, here's what has me puzzled. Sources indicate Express looked closely at PMSI - recently . Yet they plunked down $248 million for MSC's pharmacy business, when they could have paid a fifth of that for all of PMSI (which includes a robust ancillary services division).

PMSI has been somewhat damaged goods lately due to customer losses, yet MSC was in a similar position less than two years ago after it lost its largest PBM customer, Liberty Mutual, to rival Progressive Medical (PM had half of Liberty and was awarded MSC's portion).

From here, it looks like a pretty good deal - although PMSI's financials have been pretty bad lately, $50 million is a very good deal for one of the top two companies in a growing market.

July 18, 2008

New York gets real

Bowing to the reality of the market, the New York Work Comp Board has issued a revised pharmacy fee schedule for workers comp.

The previous fee schedule based WC pharmacy fees on Medicaid - a linkage that was problematic for at least a dozen reasons. Here are the major ones.

1. Medicaid has 'positive enrollment' - members' eligibility is determined instantly, electronically. In WC, there is no upfront enrollment, therefore retail pharmacies don't know where to send the claim, or even if the claim has been accepted by an insurer. Work comp requires a lot of manual work, while Medicaid is electronic and instant.

2. The Medicaid reimbursement schedule has been a political football of late, as state legislators, under pressure from declining revenues and increasing service demands, have looked to cut Medicaid costs by cutting prices paid for drugs. California's decision to cut reimbursement by 10% has resulted in a political/judicial back and forth that is apparently still not resolved. By tying WC reimbursement to Medicaid, pharmacies, PBMs, and payers would be batted back and forth, not knowing from day to day what they should pay for drugs.

3. Medicaid has a formulary which reduces the cost of the drugs to the pharmacies. There is no such formulary in WC (except in a very few states such as Washington), and therefore drug manufacturers won't give discounts in return for preference in a therapeutic class.

4. The Medicaid FS is actually significantly lower than the contracted prices PBMs pay retail pharmacies. Thus there is no benefit to payers, or retail pharmacies, in working with PBMs. This despite the strong evidence that PBMs, properly implemented and managed, can dramatically reduce utilization (the volume of scripts dispensed).

What drove NY to make the change? Access issues. Claimants were not able to get their scripts filled as pharmacies could not afford to do so under Medicaid reimbursement, and PBMs could not afford to operate in the state while losing money on every script.

That's not to say the revised FS is much better. In fact, as the second lowest fee schedule in the nation, it represents an incremental improvement at best, and may not be sufficient to keep all stakeholders participating.

Cynics may point to California, and note that PBMs and pharmacies stayed in that market after the FS was based on Medicaid. True, but each state's Medicaid FS is unique, and CA's is significantly more reasonable than NY's.

June 16, 2008

MSC and Express Scripts - future plans

So the purchase of MSC Pharmacy Services by Express Scripts will be finalized within a few weeks; what's next?

It is way too early to tell, as the announcement hit the street just last Friday. That said, from discussions with sources from both Express and MSC Pharmacy Services it is clear that some heavy thinking has been going on for some time.

(Note I'm using MSC Pharmacy Services as that is the entity that was purchased by ESI; the other part of legacy company MSC remains 'behind' and will keep the MSC brand identity)

There's the usual corporate-PR speak in the companies' press releases, but folks involved in the discussions point to a few areas that bear watching. First out of the gate is MSC's Oasis web portal. Their web app enables customers to access information in summary and drill down format, create reports, and keep track of specific claimants. ESI's customers may be moved onto Oasis as systems integration efforts progress; this will not be an overnight move as it will require back- and front-end integration with customer, clinical, and processor applications.

MSC Pharmacy Services currently uses processor Restat as their network administrator; I'd expect to see the combined company move quickly onto Express' platform and use Express' network contracts. This would reduce MSC's admin expense and likely improve rebate income as well.

Expect to see some consolidation of clinical programs; neither legacy company has a complete suite of services and the combined offering will almost certainly be stronger than each firm's solo effort.

Something that has not been discussed, but has been alluded to in public statements is the possibility of cross selling ESI/MSC's core offerings to their respective customers. This would entail ESI helping MSC sell DME, home health, imaging, etc to their customers and MSC cross selling PBM services to ESI's customers.

Finally, while it is likely there will be a few folks looking for employment elsewhere, those decisions have not been finalized. MSC Pharmacy Services' executive management is solid and well-regarded, as is ESI's. I'd expect the headhunters are already circling...

June 9, 2008

Drugs in Workers Comp - inflation is down, PBMs are up

The Fifth Annual Survey of Prescription Drug Management in Workers Comp has been completed, and copies of the Public version of the report are available at no charge. (email infoAThealthstrategyassocDOTcom)

A few late respondents contributed significantly to the report, and their data also moved the figures around a bit. Here are a few key statistics.

Drug inflation for 2007 was 4.9% (looking at the increase in total dollars for 2007 over 2006).

Generic utilization was in the high seventies, with generic efficiency in the ninety-percent range.

Essentially all larger payers are now using PBMs, although are many are not using them as effectively as they could be. PBMs' clinical, reporting, outreach, paper bill processing, and related capabilities are not being utilized to their fullest by all but a very few payers.

The use of home delivery has jumped and is close to 5% across all respondents. This is a major improvement over a couple years ago, when it was in the 2% range for most payers.

And finally, the first fill capture rate is in the low twenties - although half of the respondents did not have the figure readily available.

Copies of past surveys are available here.

May 22, 2008

More controversy on drug pricing

It's minutiae time again!

That is, if pricing in a $216 billion industry is minutiae.

Readers interested in pharmaceutical pricing may recall the court case 18 months ago wherein pharma pricing publisher First Databank was accused of intentionally inflating drug prices. (FDB's version of AWP results in prices that are about 5% higher than those provided by the other sources.)

There's a new lawsuit alleging drug distributor McKesson illegally manipulated brand name drug pricing by increasing the spread between WAC (wholesale acquisition cost) and AWP (average wholesale price) - a practice that increased the prices paid by insurers, consumers, and employers.

The suit was filed by the City of San Francisco in US District Court in Boston - the same court that heard the 2006 case.

The 2006 case involved FDB's selection of McKesson as the sole source of drug pricing data. FDB's AWP was based on the actual price that McKesson paid for the drug, plus a margin. For years the typical margin was 20%; six years ago McKesson changed the margin to 25% to make it 'simpler to administer pricing internally'. (this is the same allegation referenced in the most recent suit)

The price increase also earned McKesson points with its customers, retail pharmacies, who saw an immediate increase in profitability - profits on Lipitor immediately jumped three-fold after the 2002 increase. As part of the settlement in the 2006 case, FDB agreed to stop publishing prices two years after the finalization of the settlement.

Surprise! The settlement is not yet final, thus FDB continues to publish its version of AWP, the version that inflates payer drug costs by 5%.

Both suits, along with a number of other legal actions, have been filed by the Prescription Access Litigation Project, a Boston-based group funded by several foundations and charitable organizations.

The PAL folks are tenacious, well-funded, and allied with, among other heavy hitters, AARP. While tiny, their ability to win cases, highlight possible illegal activity and focus attention on their cause is impressive.

What does this mean for you?

At a time when more Americans than ever are taking drugs regularly, every penny matters. Watch PAL and their progress carefully - their work will likely have a significant impact on pharmaceutical pricing methodologies.


Thanks to California HealthLine for the tip.

May 14, 2008

Drug costs in workers comp - and the answer is

I've just about completed compiling results of the Fifth Annual Survey of Prescription Drug Management in Workers Comp. While the report won't be completed for a couple weeks, here are a few factoids that are rather compelling.

Drug trend continues to moderate, with inflation in 2007 coming in at 4.3%. That's a big improvement over last year's 6.5%, which was a big improvement over the previous year's 9.5%...

Generic fills (the percentage of scripts that are filled with generics) looks to be in the high seventy percent range, with generic efficiency around 90% (that's the percentage of scripts that could be filled with generics that are).

New this year is a question about first fill capture rate, defined as the percentage of initial scripts that are routed through the PBM's network. This is starting to get attention, with the average respondent rating it just under 'very important'. That doesn't mean they have the data - about half of the twenty payers surveyed couldn't identify their first fill rate. Of those who could, the numbers indicate about one-fifth of initial scripts are in-network.

Many of the survey respondents (primarily large and mid-size carriers, state funds, and TPAs) have a lot more insight into their drug spend, know what the cost drivers are, and the ones with the lowest inflation have all put programs in place to clinically manage drugs.

Thanks to all the folks who set aside time to help with the survey - you know who you are.

May 12, 2008

A few facts about Pharmacy Management in Workers Comp

I'm knee deep in my annual survey of pharmacy management in workers' comp, and if I look at one more column of data I'm going to need a few class 2's myself.

So in the interest of my sanity, here are a few early findings from the survey.

Inflation looks to be down from last year's 6.5%, marking the fifth consecutive year of 'decreases in the rate of increase'. More detail to follow on what's causing the decline, but preliminary review indicates the focus on utilization is continuing to reduce the volume and type of drugs dispensed. As NCCI has noted, utilization is significantly more important cost driver than price.

Clinical programs are getting better, more targeted, more sophisticated, and more effective. A focus on addressing high cost claimants is almost universal among the best performing payers - this may seem blindingly obvious, but requires one to have data, know what to look for, and be able to develop and implement programs to attack the issue.

I try to use the same questions each year so we can track trends and changes in the industry. But new things, points of interest, and queries come in each year which requires that some old and not-as-interesting-any-more questions have to get dropped to make room for the new stuff.

This year we added questions on generic efficiency and fill rates. While the analysis is not yet complete, and a couple more respondents are going to send their data in, the preliminary figures indicate the average generic fill rate is right around 70%, with generic efficiency (the percentage of scripts that could be filled with generics that are) around 90%.

This is an average - types of business written and managed, jurisdictional nuances, data availability, accuracy, and consistency all make this stat somewhat questionable.

That said, better to start asking then to wait for perfection.

Thanks to Cypress Care for sponsoring the survey for the third consecutive year.

April 29, 2008

News from the Workers Comp pharmacy world

Here, in no particular order, are some findings gleaned from my wanderings around the show floor at RIMS in San Diego.

MSC has rebounded nicely from the loss of Liberty Mutual's pharmacy business last year (awarded entirely to Progressive Medical). Sources indicate MSC's run rate is back above where it was when Liberty terminated the business, primarily from a few wins and no appreciable losses in the interim. Kudos to CEO Joe Delaney, COO Mitch Freeman et al - while the ship may not be altogether righted, they have done a remarkable job in turning the company around.

Progressive Medical is also doing well, adding some incremental business while maintaining its reputation for stellar customer service.

Cypress Care (an HSA consulting client) is on a strong growth track, closing major deals with the California Insurance Guarantee Ass'n and Pennsylvania's state fund (SWIF). Sources indicate Cypress is close to a couple other significant deals.

Express Scripts has released its annual workers comp drug trends report. Here's the link. Maybe that's why all the red-shirted ESI staff were plastered with smiles.

Larry Marsh of Lehman Brothers issued a scathing report on AmerisourceBergen, taking company management to the woodshed for their inability to sell off sub PMSI/Tmesys. Marsh hammered ABC, lowering his eps forecast by $0.05 on the basis of the no-sale of PMSI alone. The PMSI folks are doing their best to ignore the goings-on at Corporate HQ; as noted earlier today their MSA division is pressing ahead and delivering solid results despite downward pressure on pricing in that fast-maturing sector.

Finally, one of the last remaining third party billers, Third Party Solutions, is reportedly on the block - again. Loyal readers (and industry geeks) will recall TPS was for sale about a year ago, with no takers. Now that TPS has bought WorkingRx, it looks like owner Fiserv is thinking someone will pony up big bucks to own a monopoly in that space.

April 23, 2008

UPDATE - PMSI sale is off

I reported last week that workers comp pharmacy benefit manager/DME supplier PMSI/Tmesys was near a deal to transfer the company from Amerisource Bergen to a new owner. Citigroup's investment banking arm was retained to sell the property, and PMSI was put up for sale in late January.

Firm bids were requested from interested parties in early March.

Sources indicate Amerisource Bergen and Citigroup were in the final stages of negotiating the transaction with a financial buyer late last week, with the deal slated to be announced yesterday.

That deal is off, and Amerisource has pulled the plug on any sale. Evidently they were not able to get the price they wanted, and have decided to hold onto PMSI - for the time being.

Here's how Amerisource characterized the situation:

The Valley Forge, Pennsylvania-based company said it will focus its efforts on turning around PMSI.

President and Chief Executive Officer David Yost said in a prepared statement, "Because the final bids did not reflect the turnaround value of the business (bold added), which we expect to capture, we will focus on significantly improving the business and delivering that value to shareholders."

He said he expects PMSI to improve in the second half of this fiscal year and show improvement in fiscal year 2009.

April 17, 2008

Survey of Prescription Drugs in Workers Comp

Drug costs now account for 15% of total medical expense in workers comp, a percentage that has grown dramatically over the last few years. My firm has conducted the only survey of payers focused on prescription drug management in workers comp, and we're in the midst of the fifth annual survey.

This year's survey is sponsored by Cypress Care, marking the third consecutive year of their support.

Early findings (subject to change) include:

  • Costs for some payers have stabilized
  • Utilization continues to be the main cost driver
  • There is an increasing recognition of the importance, and potential impact, of clinical management programs

If you are with a workers comp payer and interested in participating in the survey, email infoAThealthstrategyassocDOTcom. Respondents receive a comprehensive, detailed Survey report.

Summaries of the previous four Surveys are available here.

March 24, 2008

The small frauds

Health care costs are higher because of waste fraud and abuse. How much higher is a subject of debate, but common wisdom suspects we're paying hundreds of billions more each year than we should.

There are big frauds and abuses and small ones, but my bet is that together the small ones add up to more than all the big ones.

One example - pharmacy. CVS just settled a suit brought by CMS regarding alleged Medicaid fraud. The issue? There are two version of antacid ranitidine, a generic version of Zantac. The tablet form which is much cheaper than the capsule form. CVS allelgedly had a corporate policy of filling Medicaid scripts with the more expensive capsule form, a practice that, if true, would be a direct violation of the law.

While not admitting guilt, CVS did agree to pay the Feds and 15 states almost $37 million, and to stop the practice. The huge pharmacy chain refused to admit guilt, instead an exec gave the usual mumbo-jumbo. But their public comments are revealing - here's how it was reported in the Florida Sun-Sentinel (March 19)

In a statement, CVS Caremark said, "For many years, the company purchased and stocked the capsule form of ranitidine across its chain of retail stores for dispensing to all patients, not just Medicaid recipients, due to the fact that the acquisition cost of capsules was lower than the cost of tablets".

Reads like an admission that CVS knew darn well that the capsule version was generating a lot more profit.

What does this mean for you?

Private payers - check those NDC codes, and check 'em carefully. Chances are you're also paying for versions your docs didn't order.

Thanks to California HealthLine for the heads up.

March 13, 2008

Selling your managed care company

You've been working hard and smart for five plus years, building your managed care company from a small niche player in a couple of states to a national company with an impressive client list. After all that work, the angel investors are looking to cash in on their investment and you'd like to take a few dollars off the table as well.

Before contacting potential buyers, there are a few things to consider. First, find an investment banker that knows your general business and marketplace. This will speed things up dramatically, reduce the amount of time you have to spend educating, and reduce the likelihood of mistakes due to misunderstanding or misinterpretation. It will also make for a fair and reasonable valuation - one that, in all likelihood, will be less than you think your company is worth.

Second, be brutally honest. Don't claim your company has customers and/or revenue it doesn't. Obvious, I know, but rare nonetheless. Potential investors are quite used to exaggerated promises and inflated numbers; surprise them with your honesty and they will be
much more comfortable.

Third, don't dramatically change your staffing, pricing, or sales process in an effort to 'clean up' the company unless you have at least a year before you go to market. These changes are obvious; they serve as a flashing red light warning investors that the business they are looking at today is (perhaps) significantly different from the business that grew so successfully. If the model and processes worked before, don't change them just to look good for a sale.

Unless, of course, something bad is happening in the market and you are just trying to get out from under before the roof caves in.

Finally, don't think that just because the bankers on the other side of the table aren't expert in your space that they won't learn everything there is to know about your company, your business model and operations, customers, competitors, regulatory landscape, and potential issues over the horizon. They may not be experts, but they can, and will, find experts who know the space, your customers, and the market as least as well as you do.

Done right, the process although time consuming and occasionally maddening, will result in a big payoff and a stronger company. Handled poorly, it will degenerate into an endless back and forth that may well result in a withdrawal of an offer.

March 9, 2008

Why Medicaid Rx reimbursement rates don't make sense for Workers Comp

Regulators are increasingly seeking politically low-cost ways to reduce workers comp costs. Some have decided to use the Medicaid reimbursement rate for drugs for Workers Comp, evidently figuring that if pharmacies accept it for Medicaid, they'll do the same for WC. Same 'logic' evidently goes for PBMs.

The only problem is it is dead wrong.

1. Unlike Medicaid, there are no copays, restrictive formularies, or other cost- and utilization containment measures. Thus all cost containment efforts in WC for drugs involve resource-intensive Drug Utilization Review processes; pharmacists and clinicians reviewing scripts for appropriateness, medical necessity, potential conflicts and adverse outcomes, and relatedness to the WC medical condition.

2. PBMs pay pharmacies more for WC drugs than for Medicaid drugs; a lot more.

3. Unlike Medicaid, to the extent they exist at all, rebates are much lower in WC. Medicaid rebates are a minimum of 11% of the Average Manufacturer’s Price per unit (and even higher in many states). The rebate revenue significantly reduces states’ costs for drugs. As these rebates are much lower or nonexistent in WC, PBMs do not have rebate dollars to offset their drug costs.

Unlike Medicaid, most workers comp claimants have no idea how WC works, much less who their insurer is; the chances of the claimant presenting with a card is therefore quite low (less than 25% of all WC first fills go to the appropriate PBM). When a Medicaid recipient shows up at a pharmacy, they have been enrolled and thus have a card, and the transaction process is instantaneous and very low cost.

There is no positive enrollment in WC, unless the claimant presents a card, the pharmacy has no way to identify the appropriate PBM. This presents pharmacies with a high level of risk, a level that is not balanced by a reimbursement that makes that risk level tolerable. Specifically;

1. pharmacies are 'at risk' for initial fills where they cannot be sure the carrier/employer will accept the claim - this higher risk level requires a higher reimbursement. There is nothing preventing an individual from writing ‘WC’ on a paper script, thereby perpetrating fraud on the pharmacy.

2. the current regs pay pharmacies 25% more for scripts that are 'controverted'; that is, where the carrier/employer has said they will not (yet) accept the claim

3. The 'controverted' situation is very similar to first fills - the carrier/employer has not indicated they will accept the claim, yet the pharmacy is required to fill it, without guarantee of reimbursement

4. the additional risk forced upon the pharmacies may lead them to:
• not fill scripts without a claim number/specific notice from the carrier/employer
• use the claimant’s existing profile (usually a group health PBM card) to fill the script, thereby increasing group health costs
• require the claimant to pay cash which they may, or may not, be able to do

We're all for reducing work comp medical expense, but the blunt instrument of deep, and inappropriate, cuts in reimbursement for drugs is also counterproductive.

The key driver of prescription drug cost inflation is not the price per pill but utilization – the volume and type of drugs dispensed. The National Council on Compensation Insurance’s recent study on drug costs in workers comp stated “Utilization changes are the driving force in drug cost changes for WC…Utilization is the biggest reason for cost differences between states” (Workers Compensation Prescription Drug Study, 2007 Update; Barry Lipton et al; NCCI, p. 4, 6).

PBMs have adopted and are continuously improving programs designed to address inappropriate utilization. These programs include
• development of clinical evidence-based guidelines for the use of drugs for musculoskeletal injuries
• outreach by PBM physicians in specific cases where the drug treatment plan may be inappropriate
• data mining to identify potentially questionable prescribing patterns including off-label usage of drugs such as Actiq and Fentora
• Prior Authorization of specific drugs (e.g. narcotic opioids, cardiovascular medications).

What does this mean for you?
If PBMs don't operate in a state or can't generate any margin, they'll eliminate any and all utilization control measures.

And drug costs will increase.

March 5, 2008

Why drug costs are going up.

Because they can.

Brand drug prices went up yet again last year, by over 7%. This on the heels of a similar price increase in 2006, which 'coincidentally' occurred after Part D went into effect and millions of seniors suddenly could buy drugs.

But this isn't the whole story. Price is only part of the equation, the other parts being frequency (what percentage of the population takes drugs) and utilization (how many pills they take).

The frequency and utilization problem is just as bad. But lets focus on price.

Continue reading "Why drug costs are going up." »

February 28, 2008

Coventry and PMSI

No, Coventry has not bought PMSI. And I don't think they will.

As of today, there are still several entities looking at the deal, and as near as I can tell the process is nowhere near complete. Is Coventry looking at PMSI? Probably - as the owner of a competing PBM they'd be foolish not to.

But buying PMSI wouldn't materially strengthen Coventry's WC offering. Yes, they'd pick up even more MSA business (which they appear to value); yes, they'd get a major position in the DME/Home health business, but they'd also get a PBM business that is deteriorating, due in no small part to Coventry's ability to take customers from PMSI.

If I'm Coventry (and both parties are glad that's not the case) why would I pay a couple hundred million bucks for a property that is deteriorating and I'm beating in the market?

That said, stranger things have happened...

February 8, 2008

Fixing pharma

Sometimes the good guys do win.

January 29, 2008

PMSI - what's for sale? and how much will it cost?

So you're interested in buying PMSI/Tmesys?

Here's what you'll get, and my guess as to what you'll have to pay.

Continue reading "PMSI - what's for sale? and how much will it cost?" »

January 25, 2008

PMSI's for sale, part 2

SInce I learned of PMSI's pending sale, I've been digging thru financial reports and talking with customers and industry folk to find out more.

Turns out FY 2007 (ended 9/30/07) was a down year for both revenue and profit at PMSI-Tmesys (PMSI). Although top-line increased 1%, that was primarily due to the acquisition of Health Advocates (HA) for $83 million (about 4.2x revenues). When you consider the overall WC Rx inflation rate was 6.5% and add in HA's revenue, PMSI's core business actually declined by about $50 million, or around 11% from 2006 to 2007.

The news was worse for profits, which dropped by 45%, while reserves for bad debt increased by $3.7 million. Notably, the MSA business contributed a whopping $12.4 million in gross profit - although that number looks awfully high. Given what they paid for it, I would not be surprised if dollars were shifted around to make the acquisition look good - 4.2 times revenues is awfully expensive.

It should also be pointed out that 2006 was not a stellar year; although revenues increased 4% from the previous year (while WC Rx inflation was close to 10%), profits had declined by 11% from 2005.

Clearly the company's owners have not acted precipitously.

Competitive pressure certainly played a part in ABC's decision to sell off the firm; as noted here Coventry has been aggressively pursuing new business, and PMSI has already lost one large customer that by itself will cut 2008 revenues by another 10%.

Despite what some commenters think (and write), I don't think it is fair to hammer the (relatively) new management at PMSI. The company had started declining years ago, and had started to turn itself around under the prior president, David Weidner. The company also lost its best spokesperson, Phil Walls PharmD, who has since moved onto another PBM. Weidner was replaced by Mark Hollifield, who brought in a new sales and marketing team (can't speak to the sales side, but the marketing has been rather uninspired).

What does not appear to have changed is the complacent culture at PMSI - although the company had done innovative work in several areas, it was very slow to market, could not move quickly, and seemed more interested in having meetings than delivering on commitments to customers.

Cultures are notoriously hard to change, and this may well be a case in point.

We'll get into what a buyer would get when next we meet.

January 23, 2008

Warning on Fentora

The FDA has issued a warning notice for off-label use of Fentora after three deaths were linked to off-label usage of the fentanyl tablet.

One issue may be related to the substitution of Fentora for another powerful pain medication, Actiq. Both are manufactured by Cephalon, but Fentora is absorbed more quickly than is Actiq. Therefore, the same dosage of Fentora may result in more of the drug being absorbed into the bloodstream.

Cephalon has been plagued by accusations of aggressive detailing, including encouraging physicians to prescribe the drug off-label. Another recent article indicates the pharma industry has been aggressively lobbying the FDA to allow this type of detailing, which evidently has been going on for two years despite restrictions against the practice.

Of note to workers compensation insurers, Fentora appears to be becoming increasingly popular for treatment of back pain in some areas.

What does this mean to you?

If you are a WC payer, find out which claimants are taking Fentora and figure out why and if it is appropriate. Not only is the drug dangerous, it is also very expensive.

November 30, 2007

Another blow to third party billers

WorkingRx lost a court case in Utah recently, in yet another setback to the third party biller industry.

This comes on the heels of other successful legal challenges to WRx, which was recently acquired by its only real competitor - Third Party Solutions.

Continue reading "Another blow to third party billers" »

November 29, 2007

It's Utilization, &^%())!!

"Utilization changes are the driving force in drug cost changes for WC."

That's the key takeaway from the expanded version of NCCI's annual WC Prescription Drug Study; this 2007 edition goes well beyond prior editions to include more detailed information on cost drivers, stat-by-state variations, generics, and the growth in drug spend during the life of the claim.

But the key is utilization.

The key takeaway? Utilization, not price, is driving drug spend.

Continue reading "It's Utilization, &^%())!!" »

October 19, 2007

Which drugs work? And why don't we know that?

Roy Poses MD is one of the more intelligent and thoughtful commenters on the conflicts of interest that are rife in the world of healthcare. Roy's latest discusses the issue of comparative effectiveness - evaluating and comparing different drugs to see which does a better job treating specific conditions.

Not surprisingly, big pharma is no fan.

Continue reading "Which drugs work? And why don't we know that?" »

October 18, 2007

The first fill conundrum

OK, we're now going to abruptly transition from the broad interest (Canadian health care policy) to the hairs-breadth narrow - this is for the folks who deal with workers comp pharmacy issues.

One of the biggest challenges facing WC payers is getting claimants into their PBM program. My firm has surveyed payers about WC pharmacy management each spring for four years, and this is the one issue where there has been no change over that time.

Retail pharmacies' difficulties in determining eligibility is the key reason per-script costs are so much higher in WC than in group health, Part D, or individual heath insurance.

Here's why.

Continue reading "The first fill conundrum" »

October 2, 2007

Third Party Solutions' new strategy

TPS, the last third party biller standing, has wasted no time. Just hours (well, perhaps a couple days) after their acquisition of rival WorkingRx was announced, TPS launched their new strategy. They are positioning themselves as a vertically-integrated pharmacy solution integrating first fill capture with a full-service PBM.

Continue reading "Third Party Solutions' new strategy" »

October 1, 2007

Will WalMart change US healthcare?

When WalMart introduced the $4 prescription program, my commentary headline was "much ado about not much". In retrospect, too strong a statement that early on.

The initial program covered less than 1% of the scripts filled at WalMart, and was widely seen as a more of a marketing ploy than major new program. To WalMart's credit, they quickly increased the number of drugs covered and participating stores; before the latest news fully one-fifth of scripts filled at wallyworld were for $4 drugs.

With the benefit of hindsight, it looks like the program has had two rather significant effects - dramatically reducing drug costs for some individuals, and (possibly) driving down drug costs nation-wide.

Now I'm thinking this may just be the start of a major expansion of WalMart into the health care sector.

Continue reading "Will WalMart change US healthcare?" »

September 25, 2007

It's official - TPS is buying WorkingRx

Fiserv's Third Party Solutions sub is acquiring competitor WorkingRx. As a result, if/when the deal closes, there will be only one third party biller.

Terms were not disclosed.

Implications follow.

Continue reading "It's official - TPS is buying WorkingRx" »

September 21, 2007

Consolidation in the third party biller business

Here's another one of those posts that is really really interesting to very very few people.

Third party billers are factors - they buy WC script receivables from pharmacy chains and try to collect from WC payers.

The two TPBs have been on (and off) the selling block for some time; it now appears they are working on a merger.

Continue reading "Consolidation in the third party biller business" »

September 17, 2007

The killer drug

Sometimes it takes a few deaths for people to wake up. That appears to be the case with Fentora, the powerful narcotic manufactured by Cephalon. Four deaths have now been linked to Fentora, deaths that are all the more troubling because they appear to be from off-label use of the drug.

I'm not surprised.

Continue reading "The killer drug" »

August 27, 2007

Pharmacy benefit management in Workers Comp - Survey results

My firm has conducted a survey of pharmacy benefit management in workers comp each year for the past four, and the latest has been completed. Executives in managed care and claims as well as program managers from 20+ payers responded to the Survey, some for the fourth time.

Here are a few of the highlights.

Continue reading "Pharmacy benefit management in Workers Comp - Survey results" »

August 24, 2007

Off-label usage of Actiq

Here's a shocker - quoted from a FierceHealthcare piece last November.

"oncologists accounted for only 1 percent of the 187,076 Actiq prescriptions filled at retail pharmacies in the U.S. during the first six months of 2006, The Wall Street Journal reported."

Actiq is only FDA approved for breakthrough cancer pain.

My firm's research indicates that Actiq is among the top three drugs in dollar volume dispensed to workers comp patients. The incidence of cancer in WC is so low as to be unmeasurable.

August 21, 2007

Pain meds are driving drug costs

If you're wondering why your company's drug costs are going up, one likely contributor is the dramatic increase in the use of pain medications. Retail sales of five leading pain drugs jumped 90% from 1997 to 2005 led by oxycodone's six-fold increase.

Continue reading "Pain meds are driving drug costs" »

August 15, 2007

An insider's view of pharma pricing

As part of my ongoing effort to educate myself about pharmaceutical pricing, pricing strategies, marketing, and the various components of the distribution channel, I found PharmaFraud - a relatively new blog 'penned' by a self-described whistleblower from within the industry.

And now I know I don't know squat.

I'm not a fan of anonymous blogs, blog posts, or comments, but PharmaFraud's author looks to know of what s/he speaks.

For a biting condemnation/explanation of pricing, read PF's piece on Distribution Channels.

August 14, 2007

The NY WC Rx Update

We’re getting a clearer picture of the implications of NY’s adoption of a (very low) fee schedule for WC prescription drugs. As I’ve noted before, the WCB has clearly stated its opinion that the regs do not allow for reimbursement above the fee schedule.

The initial reaction to the news from several large pharmacy chains (at the National Association of Chain Drug Stores conference in Boston) ranged from disappointed acceptance to belligerent rejection.

Continue reading "The NY WC Rx Update" »

August 10, 2007

NY's workers comp fee schedule - further developments

The recent imposition of a work comp pharmacy fee schedule in New York has shaken the industry - and that's not hyperbole. The latest news out of Albany is likely to intensify the aftershocks.

The preliminary guidance from the State is PBMs cannot charge more than the fee schedule, and cannot pay pharmacies more than the fee schedule.

Continue reading "NY's workers comp fee schedule - further developments" »

August 6, 2007

CMS denies off-label Actiq coverage

The latest shot in the battle against drug costs comes from the Centers for Medicaid and Medicare Services, which is reported to be denying coverage for off-label use of drugs such as Actiq and Fentora.

Whenever CMS moves, the healthcare world shakes, and this is no exception. There are a host of possible 'downstream implications' in areas as diverse as workers comp, formulary management, and hospice.

Continue reading "CMS denies off-label Actiq coverage" »

July 18, 2007

How low is the NY WC Rx fee schedule?

New York's new fee schedule for drugs dispensed to workers comp claimants is among the lowest in the nation.

How low?

Continue reading "How low is the NY WC Rx fee schedule?" »

July 12, 2007

NY's new WC Rx fee schedule

The regulators in NY have decided that drugs for work comp claims will be reimbursed at the Medicaid fee schedule plus a dispensing fee.

That is a huge change from the prior reimbursement level of usual and customary, which in the Rx world is defined as the actual cash price in that pharmacy for that drug on that day.

Here's the legal language.

Continue reading "NY's new WC Rx fee schedule" »

June 28, 2007

It's utilization!

From the big big world of national health care reform, we're heading to the tiny niche of drugs in workers comp, where some pretty interesting things are happening.

Well, interesting to the six or eight people who are remotely interested in WC drug management.

Continue reading "It's utilization!" »

June 12, 2007

PBMs and retail pharmacies

My post on the efforts by WCPA and others to roll back parts of the NY workers comp reforms has generated a lot of criticism by individuals who appear to consider themselves advocates for the injured worker.

My motives, intelligence, experience, and perspective have all been questioned, with varying degrees of civility. The personal assaults are not helpful nor are they constructive.

Continue reading "PBMs and retail pharmacies" »

June 8, 2007

Rollback of NY WC reforms?

The efforts by third party billers and their partners to overturn a key part of the NY workers comp reform package appear to be gathering strength. Two legislators have introduced a bill that would kill the ability of payers to direct injured workers to specific pharmacies.

The rationale, that the pharmacies would somehow deny scripts, is ludicrous.

Continue reading "Rollback of NY WC reforms?" »

June 7, 2007

Physician dispensed meds

If you want to know why you are getting more physician bills with meds on them, it's simple - physician dispensing generates big profits.

Continue reading "Physician dispensed meds" »

May 22, 2007

You need a P&T Committee

Pharmacy and Therapeutics committees have been around for ages in the provider community - they are the "link between medicine and pharmacy". In the managed care world, P&T committees take on a somewhat different role, establishing formularies, reviewing medical device reimbursement (at some health plans), contributing to coverage determinations and benefit design.

Mostly, they provide the health plan or insurer with an expert opinion on most things pharmacy-related. Without a P&T Committee, these decisions often are left to a medical director, or worse, claims adjuster (in the P&C world), individuals who are not equiped to make educated decisions about pharmaceuticals.

Continue reading "You need a P&T Committee" »

May 16, 2007

Really expensive off label shenanigans

The manufacturer of oxycontin agreed to pay $20 million in penalties for encouraging docs to prescribe the drug more often than approved by the FDA.

And that's just for starters.

Continue reading "Really expensive off label shenanigans" »

May 4, 2007

UPDATE - The lollypop story gets big

Actiq has hit the big-time.

Newsweek's latest edition will feature an article on the off-label prescribing of the highly potent narcotic lollypop, an article noting that as much as 80% of scripts for Actiq are for off-label use.

Sources indicate this was brought to the reporter's attention by an unusual source - the risk management department of The Washington Post, Newsweek's sister publication, noticed a high incidence of Actiq scripts among its workers comp patients, and started digging into the issue.

Continue reading "UPDATE - The lollypop story gets big" »

May 2, 2007

Group rates, comp claims

Pharmacy chains demand higher payment for workers comp scripts. WC takes more work, as the pharm tech has to determine eligibility and do more work to get a script processed. Therefore, it's logical that the chains charge more for WC.

Except that isn't what's happening.

Continue reading "Group rates, comp claims" »

What's not at RIMS

Dozens of brand spanking new workers comp pharmacy benefit managers (PBMs). Last year at RIMS every aisle was packed with shiny new booths staffed by folks who, as swiftly became painfully obvious, were rather new to WC.

Either they didn't want to come to New Orleans (they are definitely missing out) or they are out of business, or out of the comp business. Most likely they found their group health contracts, systems and processes, and cost management techniques just didn't work in the highly-regulated, state-specific, first-dollar-every-dollar world of WC.

We'll miss their enthusaism and humor-generating ability ("and how many members do you have? what kind of tiered copays are you using? let me tell you about our unique formulary that controls costs!") and trinkets.

Sort of.

April 27, 2007

Direct to Doc marketing

Big pharma woos docs with free food, trips, and samples. Now that's a "dog bites man" story. The reason for the ongoing marketing to docs is obvious - more contact, more drugs sold.

But the world is starting to look much more closely at the pharma-physician relationship, and that examination is likely to bring changes.

Continue reading "Direct to Doc marketing" »

April 18, 2007

Working to increase your drug costs...

OK, another trip down Esoteric Lane, into the wierd world of WC drug management...

When states set high workers comp fee schedules for drugs, WC medical costs go up, and too many dollars are taken from employers and given to pharmacies and PBMs.

That's exactly what an organization with the seemingly innocent title "Workers Comp Pharmacy Alliance" is working towards.

Continue reading "Working to increase your drug costs..." »

April 10, 2007

those damn vendors

Insurance companies, employers, and TPAs rely on vendors to process bills, build and operate networks, manage prescriptions and PT, support litigation, and provide expert advice on problematic medical issues. In many instances the vendors are selected thru a competitive bidding process, wherein the lowest bidder gets the deal, or at the least has a much better chance of landing the business than their more costly competitors.

But in others, the selection process goes on seemingly without end.

Continue reading "those damn vendors" »

April 9, 2007

Part D's ugly beginnings

If watching the legislative process in DC is akin to watching sausage made, the passage of the Medicare Drug bill might be akin to the composting process. Roy Poses at Health Care Renewal reflects on "60 minutes'" recent piece on the making of Part D; Roy's deep experience with big pharma adds a good bit of perspective.

Health care reform is coming; read Roy's piece for a heads' up on what the legislative process may look like.

March 27, 2007

the end of the third party biller auction?

Sources indicate Fiserv has terminated its efforts to sell third party biller Third Party Solutions thru Bank of America. This despite Fiserv's interest in shedding non-core assets, begun under CEO Jeff Yabuki. While Fiserv may still entertain offers, it is unlikely any will approach the rumored goal of $275 million Fiserv was asking for TPS.

While more than a few private equity/venture firms assessed TPS, evidently no term sheets approached the desired valuation. Issues may have included concern about TPS' "complicated" A/R situation.

Meanwhile, competitor WorkingRx is still for sale...

What does this mean for you?

A temporary continuation of the current awkward third party biller-pharmacy-PBM-payer struggle/business relationship.

March 23, 2007

Washington's smart policy on opioids

The state of Washington is a monopolistic workers comp state; unless an employer is large enough to be self-insured, it has to buy workers comp insurance from the state itself.

As a monopolistic state, the regulators have even more power than in the highly regulated but non-monopolistic states. One area of particular interest is how the state deals with the WC drug formulary, which specifically excludes Actiq and Lyrica.

Washington's Health Dept. just released new guidelines on the use of narcotic opioids; the guidelines, their development process, and the impact of same should be watched carefully by regulators, insurers, managed care firms and most of all prescribing physicians.

Continue reading "Washington's smart policy on opioids" »

March 15, 2007

What's up with the third party biller auction?

The two major third party billers have been on the block for a few months. The first round of queries went out to financial buyers and lately they've opened the process up to potential strategic buyers as well. Why?

Continue reading "What's up with the third party biller auction?" »

March 2, 2007

More fun facts about drugs in workers comp

Jim Andrews of Cypress Care (a consulting client and WC PBM) gave a talk yesterday about some of the differences between drug spend in WC and group health. Here are a few of the main points I picked up.

Continue reading "More fun facts about drugs in workers comp" »

February 27, 2007

URAC's foray into pharmacy benefit management

URAC, the accreditation body that seems to be into every aspect of managed care, is now looking to certify PBMs. In a presentation at the PBMI conference in Phoenix last week, a representative provided an overview of the process, modules, timing and certification levels contemplated by URAC.

While the process is only for health lines today, URAC is seriously looking into accrediting WC PBMs...

Brace yourselves.

Continue reading "URAC's foray into pharmacy benefit management" »

February 23, 2007

How DO those drugs get on formularies?

How drugs make it on to formularies has always puzzled me. After listening to a talk on the process, I'm even more mystified.

Continue reading "How DO those drugs get on formularies?" »

February 21, 2007

Managing drugs in workers comp - the 4th annual survey

I'll be releasing the fourth annual survey of prescription drug management in workers comp in a few weeks. Here are a few early findings.

Continue reading "Managing drugs in workers comp - the 4th annual survey" »

February 19, 2007

Actiq - the off-label poster child

Actiq is a narcotic taken in lollypop form, a technique that gets the drug to the pain centers quickly. Developed for break-through cancer pain, evidence now suggests that only 10% of Actiq users have cancer.The high-powered narcotic has been the subject of several recent reports and a state attorney general investigation concerning off-label use.

Continue reading "Actiq - the off-label poster child" »