Insight, analysis & opinion from Joe Paduda

Jul
23

From our good friends at WorkersCompInsider comes this entertaining post on the Massachusetts firefighter/bodybuilder. It’s always great to have a hobby. Especially when one is totally disabled.
Yes, the bodybuilding ex-firefighter is out on disability. Total, complete, permanent disability.
One has to respect Mr Arroyo – He could have given up, resigned himself to a life in front of the TV, with little to look forward to but the next day’s sports pages. But no, in what can only be described as an uplifting (no pun intended) story of perseverance and a willingness to live life to the fullest, Arroyo entered a bodybuilding contest, and competed, just 6 weeks after he was declared fully disabled.
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Adding even more drama to the story, Mr Arroyo’s disability was due to an injury to his back suffered when he slipped down some stairs. Unfortunately, no one was there to help him during his time of trouble, or to witness the accident itself.
What’s even more incredible/unbelievable/ridiculous is Mr. Arroyo’s attorney’s statement in response to the recent publicity. Here’s what Attorney Neil Osborne said:”Nothing in his specialized training regiment [sic] for the competition contradicts his neurologist’s documentation of his injuries.” And (this just gets better and better) this was our hero’s sixth injury while on the job.
Here’s a video of Mr Arroyo – got to love the thong.
Oops, late breaking news from another source – this wasn’t a miraculous recovery; it turns out Mr Arroyo has been training for years, has won several body-building contests, and perhaps, just perhaps, his completely-disabling injury is somehow due to his avocation instead of the unwitnessed slip down the stairs.
Just perhaps.


Jul
22

Another insurance screw-up

Like a man stumbling through a darkened room full of sharp objects, the individual health insurance industry continues to bash itself bloody.
Today’s painful encounter is the news that individual health policy marketer HealthMarkets agreed to pay a $20 million fine to 36 states for failing to educate sales reps, failing to fully inform customers, and allegedly not paying providers promptly. HealthMarkets caved quickly, as the agreement came less than a year after the initial suit was filed.
This isn’t the first time HealthMarkets has felt the wrath of regulators.

  • In 2006, Massachusetts required HM “reassess denials of policyholders’ medical bills dating to January 2002” (Appleby USAToday)
  • Maine levied a million dollar penalty earlier this year, while also requiring HM to refund $5.6 million to policyholders
  • Delaware fined HM $500k in 2006 (the largest fine in the state’s history) for “steering consumers into individual rather than group health insurance policies, failing to provide state-required coverages, engaging in deceptive and improper marketing, mishandling consumer complaints and failing to institute adequate management controls” (Commissioner’s statement); the insurer also failed to cover immunizations and mental health benefits, in direct violation of state and Federal law.

The Delaware case is especially revealing. There are better benefits, more state controls, and more regulation of small employer policies. And insurers are required by state law to offer those policies – but HealthMarkets’ subsidiary insurer didn’t, instead steering applicants to the ‘more costly, less benefits, more complicated’ individual policies.
HealthMarkets’ leadership team should know better. Led by Allen Wise (ex-founder of Coventry), the board includes Steve Shulman (ex-Value Health CEO), Harve DeMovick (ex Coventry CIO), the board also is populated with notables from the various investment firms that bought HM several years ago. Fortunately, HM brought a seasoned compliance officer on board earlier this year, but you’ve got to wonder why it took them so long. Wise et al have been in the business for many years, the company had a checkered past (to be kind), and the pressure from regulators didn’t start last year.
Why am I highlighting a relatively small player (>700,000 insureds) that operates on the fringes of the insurance market?
To show what can happen when the insurance business operates in the ‘free market’. This company took advantage of uneducated consumers, sold them policies that weren’t as advertised, took their money and left them with lousy coverage. For all those staunch advocates of deregulation – here’s what you can look forward to – but on a much grander scale.
What does this mean for you?
Most insurance companies aren’t like this. Most are staffed by good people trying to do the right thing, to get policies issues, pay claims fairly and promptly, and operate ethically. But when companies cheat and lie and steal, they make it all too easy for folks to tar all insurers with the same brush.


Jul
21

Suicidal health plans, McCain, and the ‘free market’

Two days after going down in defeat, overwhelmed by the physician lobby and AARP, health plans received another shot into the bow.
Rep Henry Waxman announced his intention to schedule Congressional hearings on insurance companies practices in the individual insurance market. What may have gotten Waxman’s attention was the ongoing fiasco in California, where two major health plans joined three others settling claims that they illegally canceled members’ policies.
The Congressional inquiry comes on the heels of multiple lawsuits filed in California against multiple health plans claiming various damages due to policy cancellation. Insurers have described some as ‘political grandstanding’ and ‘totally without merit’. Nonetheless, they’ve also paid fines and agreed to corrective action.
Suits have also been filed and settlements awarded in Arizona,
Is John McCain paying attention? Remember McCain’s reform ‘plan’ relies on the individual insurance market, a ‘market’ that has once again proven it is incapable of acting within the law. McCain seeks to end employer based insurance, replacing it with individual coverage purchased on the open market. The companies who would sell that insurance are the same ones now paying fines for illegally cancelling policies and denying claims.
Let us not forget that McCain’s ‘free market’ is built on insurance companies seeking to make money – and the way they do that is by selling insurance to folks who don’t need it. Those individuals who really need coverage for their current health conditions cannot get that coverage in the vast majority of states, as the insurance company is allowed to specifically exclude certain conditions and/or to charge significantly higher premiums. In fact, there are only five states that specifically require insurance companies to sell policies to everyone regardless of medical condition. (Maine, Massachusetts, New Jersey, New York and Vermont) If you don’t live in the northeast, and if you have any pre-existing condition (and who doesn’t?), you’re out of luck.
Of course, health plans have a solution to this – they will cover a few more folks with pre-ex conditions, as long as the states agree to cover anyone with more serious problems. Now that’s free market business at its best – guaranteeing private companies will take the good risks, and dumping the rest on the taxpayer. The plan, put together after “tireless efforts of the senior leadership of our industry” and seven months of hard work by AHIP’s board would require state high-risk pools to take on anyone who may incur medical costs more than twice the state average, while requiring insurers to cover the rest.
If there’s a clearer statement of the industry’s lack of confidence in its ability to manage health care, I haven’t seen it.
AHIP’s plan crystalizes the problem – (most) health plans long ago gave up any pretense that they would or could actually manage care.
AHIP should change its name from America’s Health Insurance Plans to the ARSC – America’s Risk Selection Companies.
If McCain has a solution to this, he hasn’t published it yet.
thanks to California HealthLine for the inspiration; for an excellent review of the individual market see Julie Appleby’s piece in USAToday.


Jul
18

New York gets real

Bowing to the reality of the market, the New York Work Comp Board has issued a revised pharmacy fee schedule for workers comp.
The previous fee schedule based WC pharmacy fees on Medicaid – a linkage that was problematic for at least a dozen reasons. Here are the major ones.
1. Medicaid has ‘positive enrollment’ – members’ eligibility is determined instantly, electronically. In WC, there is no upfront enrollment, therefore retail pharmacies don’t know where to send the claim, or even if the claim has been accepted by an insurer. Work comp requires a lot of manual work, while Medicaid is electronic and instant.
2. The Medicaid reimbursement schedule has been a political football of late, as state legislators, under pressure from declining revenues and increasing service demands, have looked to cut Medicaid costs by cutting prices paid for drugs. California’s decision to cut reimbursement by 10% has resulted in a political/judicial back and forth that is apparently still not resolved. By tying WC reimbursement to Medicaid, pharmacies, PBMs, and payers would be batted back and forth, not knowing from day to day what they should pay for drugs.
3. Medicaid has a formulary which reduces the cost of the drugs to the pharmacies. There is no such formulary in WC (except in a very few states such as Washington), and therefore drug manufacturers won’t give discounts in return for preference in a therapeutic class.
4. The Medicaid FS is actually significantly lower than the contracted prices PBMs pay retail pharmacies. Thus there is no benefit to payers, or retail pharmacies, in working with PBMs. This despite the strong evidence that PBMs, properly implemented and managed, can dramatically reduce utilization (the volume of scripts dispensed).
What drove NY to make the change? Access issues. Claimants were not able to get their scripts filled as pharmacies could not afford to do so under Medicaid reimbursement, and PBMs could not afford to operate in the state while losing money on every script.
That’s not to say the revised FS is much better. In fact, as the second lowest fee schedule in the nation, it represents an incremental improvement at best, and may not be sufficient to keep all stakeholders participating.
Cynics may point to California, and note that PBMs and pharmacies stayed in that market after the FS was based on Medicaid. True, but each state’s Medicaid FS is unique, and CA’s is significantly more reasonable than NY’s.


Jul
17

Docs are fighting mad, ready for war, and they’ve got big guns

Pundits (myself included) are detecting a sea change on the Hill – the health plans’ power meter is just barely registering while physicians are pegging the needle. If you’re wondering why physicians were so adamantly opposed to the Medicare reimbursement cut, it is because their compensation is barely keeping up with inflation.
Recall that the GOP was going to cut their Medicare reimbursement by 10.6% (while also reducing Medicaid and other Medicare-linked compensation). And this after physicians had gone several years with their income not even keeping pace with inflation.
According to the latest data from 2007, primary care docs enjoyed a 3.35% increase in compensation after inflation (6.3% before accounting for the 2.85% CPI uptick last year). This rather modest increase is way better than their specialist colleagues saw – inflation-wise, specialists broke even. However, specialists’ median income was almost a third of a million bucks, while specialists were just over $182k, so the primary care docs have a long way to go to catch up.
And some of them have a really really long way – median general practice income was $119k, whlle Family practice docs made $129k.
Not bad money, but not exactly huge bucks either. The other part of the equation has to do with job satisfaction – if you love your job, you’re likely to be less concerned with how much you make. But if you don’t love your job, and some damn President/Congressperson is threatening to cut your already low income, while paying big health plans billions more than they should…
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Job satisfaction amongst primary care docs is declining. 60% of PCPs (primary care practitioners) would not choose primary care if they got a do-over. 39% would pick surgery or diagnostics, and over one-fifth would not choose medicine.
Looking at changes from 2006 to 2007, the percentage of docs who counted themselves as ‘very satisfied’ declined from 24% to 18%, while those who were ‘very dissatisfied’ went up from 9.4% to 13.2%.
So what do these newly-empowered, angry docs want?
36% want a Canadian-style single payer system.
66% agreed that the “US should move to a market driven system that reduces the role of third party payers.”
(note these were separate questions and therefore don’t add up to 100%)
Yes, working with physicians has heretofore required cat-wrangling skills. And their egos require outdoor meetings as no hall is big enough. And all want more for their specialty and their patients are sicker than average. And they are all better than average.
And they’ve recently found out what they can accomplish when they stop acting like Augustus Gloop and work together.
Thanks to FierceHealthcare for the triggering tip.


Jul
16

Doctors ascendent, health plans not so much

It’s over, done, finished. For a few months, anyway. With the overwhelming Congressional vote to override Pres Bush’s veto of the Medicare bill (keeping physician reimbursement levels and cutting subsidies for health plans’ Medicare Advantage and Private Fee For Service), the pols can now move on to other issues.
But while they’re working on oil drilling and war funding and education and trade, the ‘solution’ will merely serve to kick the problem further down the road. And when next we round the corner, we’ll find that the ball has gotten much heavier (docs are scheduled for a 20%+ cut. We’ll also find a rejuvenated physician lobby, one with a renewed strength and sophistication, marked by the ‘partnership’ with AARP.
The Senate vote was an even louder repudiation of Bush’s position than the original vote, with four more GOP Senators joining all their Democratic colleagues and seventeen other Republicans.
Twenty-one Republicans voted to cut health plan subsidies and restore physician reimbursement. Twenty-one.
In the House, 153 Republicans (24 more than voted ‘aye’ originally’) joined the 230 Democrats to overturn the veto.
Some (including Shadowfax) have said physicians don’t have pull in Washington. If you don’t believe in the power of the AMA now, I respectfully suggest you go back, do the math, and ask the GOP members of the House and Senate what made them change their votes.
The next time Congress tackles Medicare, you can be sure health plans’ influence on Capitol Hill will have waned; no, diminished; no, disappeared; no, that’s not quite right either. Suffice it to say that health plans lost this round, and lost it badly. And they have no one to blame but themselves. Appalled by stories of health plans canceling policies, wildly overpaying executives, and cutting back on coverage and physician compensation, Congresspeople found it pretty easy to take a few billion out of health plans and give it to docs.
As Bob Laszewski said when asked about health plans, “Now they have zero political capital, and they’re just going to have it done to them next year.”
When it will hurt a lot more. By digging in their heels, health plans likely lost their last best chance to play a dominant role in future health care reform negotiations. Instead, they will likely find themselves with a seat or two at the table, but those seats will be at the far end, away from the powerful and influential.


Jul
15

Bush vetos Medicare bill

Several sources indicate Pres Bush is going to veto the Medicare bill (that rescinded physician reimbursement cuts and phased out Medicare Advantage subsidies). The veto may happen today.
Oops, he just did.
The Senate and House are likely to vote to override the veto pretty quickly – perhaps within a day or so. If the veto is overridden, it will be the first time a Bush veto went down to defeat.
A post on the Wall Street Journal’s blog is notable not for the content (which appears accurate and timely nonethless) but rather for the tone and anger of the commenters. Remember folks, this is the WSJ, perhaps one of the most conservative publications in the country – yet the WSJ’s readers are beyond angry with Bush and his pending veto. Think livid, furious, outraged, hyperventilating mad. This isn’t exactly good news for McCain, who now will have yet another opportunity to either avoid voting on this (as he has to date) or will have to actually take a position.
If the veto is not overridden, it is going to be a holy mess out there in IT/reimbursement/physician contracting/patient access/state regulatory land.
Here are a few potential problems.
1. States that base their WC fee schedules on Medicaid will have to decide whether they are going to follow suit; and for those that are directly tied to Medicare, expect big noise from the occ med, ortho, and neuro physician communities.
2. CMS is going to start processing bills today with the 10.6% cut – and docs are going to start dropping out of Medicare at a rather rapid rate.
3. Republican legislators are going to be mincemeat during the August recess, which will be even uglier than their ‘holiday’ on July 4.


Jul
15

Last week the National Coalition on Benefits went public with their position on health reform – they don’t want any reduction in the role of employers. The NCB’s position was laid out in a letter to Sens. Ron Wyden (D OR) and Bob Bennett (R UT) opposing the Healthy Americans Act. The big issue for NCB appears to be the HAA’s focus on providing benefits through state organizations, thereby eliminating employers’ ability to offer consistent plans across multiple states.
I don’t get it. Or maybe I do, and it smells like good ol’ special interest self preservation.
According to their website, the NCB represents employers, health plans, and trade associations that provide benefits under ERISA (Federal law that regulates big employer benefit plans, exempting them from state control). Members like the current employer-based system; their position is that “any change must not erode those parts of the health care system that are working…”
The NCB’s letter goes on to claim “The federal ERISA framework also makes it possible for employers to drive value-based strategies that improve the entire health care system by allowing employers to apply leading edge, innovative practices on a consistent, nationwide basis.”
That’s a puzzler. If the current employer-based system is working so well, why

  • have premiums gone up 87% since 2000 while the CPI is only up 17%?
  • are 10 million of the uninsured working full time at large employers (>1000 workers)?
  • did Safeway and Wal-Mart endorse Wyden’s Healthy Americans Act?
  • have insurance costs as a percentage of payroll gone from 8.2% to 11% in six years?
  • are 30 million uninsured Americans in families where the head of the household is working full time?

According to a source in Sen Wyden’s office, “what the National Coalition on Benefits is saying isn’t the attitude of all their members, even of some listed in that letter. In fact, the NCB had a conference call [last] week with some of the members listed on the letter who were unhappy because they didn’t agree with it.”
Turns out the letter from NCB only reflects the opinions of the dozen members of the steering committee which is comprised of equal numbers of trade associations and employers (e.g. ATT, GM, UPS, Verizon).
The staffer went on to note that “news reports said Boeing was severely disadvantaged in competing with Airbus because of the costs they have to bear for their employees’ health care costs that Airbus doesn’t have to pay because their employees’ health care is paid for by the government. Employers could be relieved of that competitive burden under the HAA.”
Wyden himself responded rather acerbically to the NCB (a change from his usual low-key, laid-back-Oregonian style), saying “We may be talking about the coalition of the un-willing. We have talked to several alleged coalition members — like NIKE, AHIP, Wal-Mart and Johnson and Johnson — and they all say that the letter does not represent their views on the Healthy Americans Act. As for their message, their defense of the employer-based health system sounds eerily similar to the Titanic’s deck crew hyping the merits of a sinking ship.
Whoever wrote this letter can’t guarantee a single American that their employer-provided benefits won’t be taken away. But of course, that’s not their job. Their job is to protect tax preferences for the status quo.”
The Senator has a point. The tax benefits of the employer-based system are well-documented and extensive, amounting to about $200 billion annually for employers. Health benefits save employers and employees taxes as they are paid for with ‘pre-tax’ dollars – dollars that aren’t counted as income for tax purposes. If employer sponsorship of health benefits went away, the assumption is the cash employers spend on benefits would instead be paid as wages (and therefore subject to taxation) or (under the HAA) paid into the state agencies as the employers’ contribution for their workers’ health benefits. Of note, monies paid to these agencies would still be tax-deductible.
Provisions in HAA allow for a transition from the current system over a two year period. Employers would increase their workers’ wages by the amount they had been spending on health benefits. After that two year period was up, employers wouldn’t have to pay employees the added wages, but instead contribute to the state agencies running the benefits purchasing groups. Here’s what’s puzzling about the NCB’s position; the amount employers would have to contribute is about 10% of the total cost of health benefits for their employees – a much lower percentage than they are now paying.
Seems like a pretty good deal for employers.
According to the Lewin Group’s assessment, “Private employer health spending under the HAA is reduced under the HAA by $309.8 billion, from $428.8 billion under current law to $119.0 billion under the program.”
There’s a much better reason for employers to maintain a role in the health benefits decision process than the ones claimed by the NCB – benefits directly impact worker productivity. If employers are removed from the process of vetting and selecting health insurance vendors, individuals would be responsible for choosing their carrier. Insurance companies would ‘win’ based on how cheaply they could provide insurance to individuals and families, and the less care delivered, the lower the premiums. I don’t see what would prevent those vendors from suggesting each and every injured or ill worker or dependent tried bed rest and over the counter drugs for two weeks, then an x-ray or basic lab test, and only then would they get to see a diagnostician. In fact that’s how group plans treat back pain, while under work comp care is much more aggressive as it is focused on getting that worker back on the job.
Over time, those insurers who best manage chronic conditions (which drive most health care spending) will have lower costs and therefore deliver lower premiums. But the key issue is this – health plan incentives under an individually-driven system are different from an employer-based system. Over the long term, payers would figure out how to best care for medical conditions, and over that long term, the ones who do it right will win. However, that may not be the case over the short term – wherein low price based on denial of care or very conservative care would ‘win’ in the individual market.
Of course, studies show the number of employers who actually understand the linkage between health benefits and productivity is identical to the number of Yankee fans living within two blocks of Fenway. Yes, employers are ignorant of the real reason they should be involved in health benefits. But that doesn’t mean we shouldn’t protect them from themselves.
The net is this. The Healthy Americans Act would save employers a shipload of cash. It would also allow them to focus on running their businesses and get them out of the health plan management business. Those are good things.
Yet the impact of health benefits on productivity is undeniable – and has to be part of the cost:benefit calculus.


Jul
14

From whence did work comp come?

Insurance Journal’s new pub MyNewMarkets has an entertaining piece about the history of workers comp, which according to author Chris Boggs, began back in the days of the pirate.
Boggs does allow opinion to influence his rendering of history – notably he claims former German Chancellor Otto von Bismarck “was not known as a socially-conscious ruler; the working conditions of the common man were not necessarily foremost in his mind.”
I beg to differ.
von Bismarck was nothing if not pragmatic, and the fact that he forced passage of the first national health insurance, pension, and disability legislation shows that if anything, he was extremely socially conscious. Any ruler of a European country in the latter half of the nineteenth century had to be socially conscious, as the locus of power was moving rapidly away from the genetically-chosen elite.
The ones who were not socially conscious (e.g. Czar Nicholas Alexander) didn’t survive very long.
Other than that difference of opinion, the piece is well done and provides a brief intro with a promise of more to come.


Jul
11

Regulators dodged a bullet, but another one’s in the chamber

The Medicare vote to rescind the 10% cut in physician reimbursement likely kept many docs in the business of providing medical care to workers comp patients.
But that ‘stay of execution’ ends Jan 1 2010 when a 21% cut is scheduled to go into effect.
As Bob Laszewski has been noting, the current incredibly stupid way we are addressing Medicare physician compensation is resolving nothing, while ensuring we’re right back on the edge in eighteen months.
Long-time readers are undoubtedly tired of me reciting the myriad reasons it is dumb to base WC reimbursement on Medicare. But here’s yet another example – WC is a state-based system where reimbursement is controlled by a political process completely unconcerned about its implications for comp insurers, employers, physicians, or injured workers.
A study completed in 2007 illustrated the problem – low reimbursement rates mean few physicians are willing to treat comp claimants. Among the five states that based their fee schedule on low percentages of Medicare (109% to 125% of Medicare), the percentage of neurologists and orthopaedists that participated in workers’ compensation tended to be a fraction of the available population (9% to 27% for neurologists, 23% to 46% for orthopaedists).
Among the states using Medicare’s RBRVS as the basis for physician reimbursement are Florida, Pennsylvania, West Virginia, Hawaii, Maryland, California, Michigan, Ohio, Tennessee, Minnesota, Oregon and Texas.
Yes, most pay above the Medicare rate, and many have built-in inflation adjustments. But physician compensation is still primarily controlled by the politics of Washington.


Joe Paduda is the principal of Health Strategy Associates

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