Insight, analysis & opinion from Joe Paduda

Jun
16

The smart money is buying TPAs

Sedgwick CMS, one of the nation’s larger property and casualty TPAs, is getting even bigger. The company will be acquiring Comp Management Inc. (CMI) for just under $200 million.
This marks the first expansion of Sedgwick since its sale to Fidelity National earlier in the year. Sedgwick acquired California-based disability management and administration firm VPA in May. Prior to that deal, Sedgwick had primarily grown organically; the new owners look to be very interested in gaining size and competencies as quickly as possible.
CMI had been on an expansion trajectory of its own, branching out into medical malpractice administration with the acquisition of Octagon in 2003, a deal that also significantly expanded CMI’s west coast presence. CMI was owned by investment firm Security Capital Corp. of Greenwich Ct.
Broadspire is another TPA acquired by an investment firm. This deal, which transferred the somewhat-damaged Kemper National Services TPA to Platinum Equity, was the first of a series of acquisitions that have propelled the combined entity into the top tier of TPAs in terms of market size. RSKCO and Cunningham Lindsey were added to the portfolio in 2004. Since that deal, Broadspire has been selling off assets that appear to be tangential to its core claims adjudication business; the disability management operation went to Aetna and Bureau Veritas picked up the loss control/safety division earlier this year.
These deals are not the only sign of interest on the part of the investment community in the P&C world. The level and amount of interest in TPAs has grown exponentially over the past year; my sense is the industry is perceived to be ripe for consolidation; backward in terms of technology, business process streamlining, and operational excellence; and significantly less profitable than it could be.
I agree.


Jun
15

Family insurance premiums to double in ten years

Early indications are that HMO rates will rise 7-8% next year. Compared to this year’s 10% average increase, that’s good news. And here’s just how good that news is.
Withfamily premiums (HMO and other plan types) hovering at the $11,000 mark, and rates increasing by, say, 7% per year, we’ll have health insurance costs of $20,000 per family in ten years. Truly the miracle of compound inflation (sorry, Benjamin Graham).
The 7% increase quoted is a wildly optimistic figure, as rates have increased at least 9% each year for the last five years. And, with the number of people without insurance increasing every year, further adding to cost-shifting to insureds; tighter eligibility requirements for Medicaid; and increased employee cost-sharing the middle class (read – voters) will be increasingly demanding action – and if the next presidential election does not have health care as a top theme, it will only be because of a horrendous natural or man-made disaster. Although one could reasonablyh consider the US health care system a man-made disaster, I’m thinking more on the order of foriegn policy.
What does this mean for you?
More pain before our elected officials get their collective act together.


Jun
14

Health Wonk Review entries due

Send your submissions to Julie Ferguson at: julie AT julieferguson DOT com. Make sure you include-
your blog url
the entry url
a brief synopsis
Julie’s doing other stuff today, so you have till 5 pm eastern.


Jun
14

The UAW, Sen. Orrin Hatch and Universal Access

Health care makes strange bedfellows, and there is perhaps no odder combination than UAW Pres. Ron Gettelfinger and Sen Orrin Hatch (R-Utah). Especially when both agree that health care is a national crisis, and both are affiliated with organizations that agree the feds should guarantee health care access to all.
In a landmark speech a couple days ago, UAW President Ron Gettelfinger acknowledged the cost of health care benefits is one of the key problems facing the declining US auto industry, and called for the union’s 600,000 members to be part of the solution. In his hour-long speech, Gettelfinger mentioned health care a dozen times, paying special attention to national health care policy. He blamed Pres. Bush for a failure to address the problem, and specifically called for a national single payer approach. But readers who only absorb that sound bite miss Gettelfinger’s core message; without a rational approach to health care, the US will not survive economically. Here are a few quotes…
U.S. automakers (are) at a severe competitive disadvantage…It’s time to level the playing field. Health care is another area where we are at a competitive disadvantage…”
“In the 2003 national auto negotiations we were successful at preserving health care. However, last year the financial situation at GM and Ford was such that our retiree’s health care was at risk and I made the difficult decision to negotiate an agreement to address the huge and growing retirees’ health care liability carried by these companies.”
The UAW knows that economic survival depends on a competitive automobile industry, and with health care costs at Ford and GM totaling $9 billion, that survival is in doubt.
“Assuring health care is a shared social responsibility.” No, that’s not another line from Gettelfinger’s speech, but rather from the interim report of the Citizens’ Health Care Working Group, a non-partisan Congressionally-funded research project started by Sens. Orrin Hatch (R-UT) and Ron Wyden (D-OR). This statement came out in the group’s preliminary report, along with a recommendation that the federal government guarantee access to health care for all Americans.
Sure, there are differences in approach, but there are a lot more similarities than differences. Could it be that we’re getting closer to addressing the health care problem?


Jun
12

BWC heads start to fall

The train wreck that is the Ohio Bureau of Workers Comp scandal continues to claim more victims (actually, more accurately perpetrators).
The ex-CFO recently was convicted of corruption and will likely serve seven years in prison for his actions. His actions, and the inactions and outright incompetence of internal investigators, enabled Gasper’s fraud to dig a very deep hole for BWC and its policyholders.
Gasper is now starting to name names, which could make this rather delicious scandal even more tasty.


Jun
12

More reimbursement nastiness

Reimbursement policy has long been one of the more misused means of managing the cost and quality of care. Providers and payers have long fought over risk withholds, capitation, per diems, case rates, and their kin, all in an effort to maximize, or minimize, payout.
By fighting over these issues, the parties are getting no closer to a resolution, and are doing themselves no favors. Instead of this no-win battle, providers and payers should be focusing on the real problem – the un- and under-insured.
But first, the detail on this squabble. The latest trend comes out of California, where Wellpoint has decided to pay docs less for performing colonoscopies in hospitals than in their offices or ambulatory centers. The cut in reimbursement for hospital-based procedures is about 20%, while the increase for non-hospital-based services is 5%.
Readers will no doubt be shocked to hear the hospitals are crying foul, using patient safety as the instrument to bludgeon Wellpoint. Unfortunately, this dispute breaks no new ground in the care v cost dialogue, with CA Hospital Association president Duane Dauner saying “Health plans shouldn’t force doctors to make patient-care decisions based upon money.”
The response from Wellpoint was predictable; “It’s really litigation over dollars, not patient safety,” WellPoint spokesman Robert Alaniz said”, noting that hospital-based colonoscopies could cost “up to ten times” more than non-hospital services.
Without data on actual quality outcomes and specific cost differentials (something a little more specific than “up to ten times more expensive”), it’s hard to cut thru the sound bites. That said, I’m having a tough time with Dauner’s statement that health plans should not ask docs to factor in cost when considering patient care decisions. That’s the attitude that has gotten us to where we are – runaway costs are due in large part to the “buyer’s” ( the physician exerts the most control over the buying decision ) complete lack of concern over costs.
There is a separate issue here; hospitals continue to rely on overpayments by private insurers such as Wellpoint to pay for the underpayments of Medicaid and nonpayments by the uninsured.
If providers and payers addressed the underlying disease state (access) instead of fighting over the symptoms (payment differentials) they might actually have some chance of getting to a solution. Instead, they insult, degrade, and denigrate each other, eliminating any chance for constructive dialogue.
When do the adults take over?


Jun
9

URAC is getting into drugs

URAC, the national body that is the self-described “leader in promoting health care quality through its accreditation and certification” of managed care firms, processes, and programs, is getting into the PBM certification business. According to a recent press release, URAC has formed a standards committee to “advise the organization on the creation of requirements for the first-ever accreditation programs addressing pharmacy benefits management in the Medicare, commercial insurance and health plan arenas”.
URAC has gotten into the managed care approval business in a big way of late, and now provides accreditation in 15 areas, including call center operations, consumer directed health, UR, workers comp UR, and claims processing. While the accreditation process can be onerous, some industry sources question the diligence, precision, and rigor of the process itself. According to one highly experienced workers comp clinical manager, the accreditation of one vendor was “shocking; I don’t know what they (URAC) were looking at…my audit clearly showed some major deficencies in (the vendor’s) QA, documentation, timeliness of communications, and feedback to the (clinical) staff.”
This echoes other comments I have heard from entities evaluating vendors; it appears that URAC certification/accreditation, which serves as a seal of approval, demonstrating the vendor has met rigorous standards, may be losing a bit of its “gold seal” status. This would be unfortunate, as many state regulators, employers, public entities, and vendors rely on URAC to be the expert in evaluating potential vendors for quality and consistency of operations.
What does this mean for you?
If URAC develops a PBM evaluation process that is rigorous, appropriate, and sensitive to both vendors’ and purchasers’ needs and requirements, your job should be easier. That doesn’t mean you shouldn’t do your own due diligence, and do it diligently.


Jun
8

Watch out for that hole…

The Fresno Bee editorial page picked up on a study published in the New England Journal of Medicine about the impact of deductibles and copays on compliance. The study analyzed what happened to seniors once they met their coverage limit under a drug program known as Medicare Premium Plus. (this limit was set at $1000)
The results are not terrible surprising – visits to the ER rose, compliance with drug regimens diminshed, blood pressure rose.
We may well see the same result around October, when many seniors will hit the “doughnut hole”; after they have incurred about $2250 in costs, they are responsible for the next $3000 or so, after which coverage kicks in again. If they stop taking their medications, we can expect to see a bump up in ER visits and potentially other services. When you add in their copays and the doughnut hole payouts, a beneficiary who hits $5100 in total expenditures will have paid $3,600 out of pocket.
About 25% of beneficiaries are projected to hit the doughnut hole; 10% will hit the $5100 level and therefore be defined as catastrophic cases.
It is likely that these folks will be less healthy than the seniors who don’t spend that much on drugs. And for many, the drugs are keeping them out of the hospital by managing their blood sugar, hormone levels, lipids, hypertension, psychiatric issues, and chronic pain.
If they stop taking their meds, Part D costs may well come in under projections. The other Medicare “Parts” wiil not be so fortunate.


Jun
7

Ohio hospitals’ misguided complaints

Hospitals in Ohio are complaining that proposed cuts in reimbursement by the Bureau of Workers Compensation are unfair, even though the proposed reimbursement level is Medicare +15%. According to one spokeswoman for the hospitals, “There is a misconception that a broken arm costs the same in Columbus, Ohio, as it does in Los Angeles, Calif.,” said Tiffany Himmelreich, spokeswoman for the Ohio Hospital Association, which has 170 member institutions.
Well, talk about a non sequitur. No one is claiming that hospitals in LA have the same costs as hospitals in Columbus. What Ms. Himmelreich is missing is that the proposal would pay the hospital their costs plus a 15% margin. And, with Medicare hospital reimbursement generally accepted as satisfactory, I have a tough time following the Hospital Association’s argument that the cuts are unfair.
Here’s why. Ms. Himmelreich went on to say “”For instance, a hospital with a high level of uninsured patients might charge more than a hospital with a lower level of uninsured.” Since when is it the responsibility of BWC, or Ohio employers, to cover the costs of the uninsured?
I’m as vocal as anyone about the problems of the uninsured, the drag they place on our economy, and the desperate need for our elected officials to get out of their golf carts and fix the problem.
But shifting costs to workers comp payers is not the solution. It hides the problem, and in the long term the Hospital Association’s complaints will do them more harm then good.
Workers compensation premiums are a significant cost of doing business. The BWC is well within its rights to refuse to subsidize a problem that is societal. In fact, between 1997 and 2004, Ohio’s employers overpaid hospitals over half a billion dollars. Think about what that money could have done if it was invested in employee training, new technology, alternative energy sources…
BWC and the Ohio Hospital Association should be working together on the uninsured issue, not fighting.
What does this mean for you?
A reminder to look deeper into issues, because there is a lot of common ground among payers and providers.


Joe Paduda is the principal of Health Strategy Associates

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