Insight, analysis & opinion from Joe Paduda

Mar
15

Questions about United Health

Industry giant (and ex-employer) UnitedHealthGroup is taking fire from an analyst who questions the company’s ability to hold down health care costs, reserving practices, and the results of UHG’s Pacificare division. The analyst, Matthew Borsch of Goldman Sachs, is perhaps the only one on the street recommending against UHG – that said, his points are worth considering and may portend troubles for the industry as a whole.
Borsch notes:
– the Arizona Dept of Insurance recently levied its largest-ever fine ($340,000) against UHG for allegedly not responding to consumer complaints; failing to follow grievance and appeals processes; and not handling disputed payments appropriately. While those problems are not atypical of the industry, UHG was hit hard because it had been cited for similar issues earlier and failed to correct the problems.
– UHG faces another possible hit from a pending class-action suit similar to one that has been settled by Aetna and Cigna, who each paid $160 million to settle their cases. The case is in court this week.
– more troubling is UHG’s apparent problems with health care costs, which have been accelerating of late. That rise, coupled with the company’s payment of medical claims appears to have slowed recently, adds to concerns about future profitability.
While analysts’ opinions should always be viewed with caution, Borsch’s prognostications about UHG have been quite accurate in the past; his forecasts for UHG were the most accurate in the industry in 2004. And, his experience working at industry giant HealthNet probably gives him a leg up on the other erstwhile “experts”.
What does this mean to you?
If UHG stumbles due to higher medical costs, that will be a strong signal that health cost inflation remains unmanageable – and that will be very bad news indeed.
Thanks to Matt Holt’s FierceHealthcare for the lead.


Mar
15

Alcoa’s union pushes for national health care

Alcoa, one of the nation’s leading industrial companies and a giant in the aluminum sector, is entering union negotiations that look to feature, you guessed it, health care costs as the key issue. The company is now paying the entire health care bill for hourly workers, a practice that is fast going the way of the dinosaur.
No surprises so far – old industrial firm overpays thru rich benefits, now struggling, asks for givebacks…
What’s different about this story is the union leader is asking Alcoa to work with the union to push for national health care, noting that all the other countries in which Alcoa operates have some form of national system.
Labor is starting to get it.


Mar
13

Medical malpractice costs

Medical malpractice tort cost factoid – total expenses in 2004 were just under $29 billion; 2003 costs were $26.5 billion.
O perhaps I should characterize this as a “possibly fact-oid”, as the source’s definition of what constitutes “tort costs” appears a little shaky.
And is not verifiable.
And includes “administrative expenses”.
And this is from a company that prides itself on actuarial research?
In any event, a small fraction of total medical costs – about a half a percent.


Mar
13

Pharmacists, Part D, and politics

The law of unintended consequences continues to dog the much-maligned Part D program. So far, seniors and states have been depicted as the primary victims of the program’s operational, structural, and marketing faults. Now there’s news that the program’s impact on pharmacists is resulting in political fallout for the White House.
The New York Times reported yesterday that a (free registration required) group of pharmacists from Texas met with White House political boss Karl Rove to voice concerns about Part D. While their complaints include the additional time required of pharmacists to explain the program to seniors and advise them on which of the myriad offerings works best for them, by far the more significant issue appears to be the financial fallout.
Pharmacies’ problems include slow payment by Part D vendors; lower reimbursement rates; extra labor costs incurred while (free registration required) pharmacists wrestled with administrative nightmares; and the cost of free scripts given away to seniors lost in the bureaucratic mess.
According to a pharmacist in California: “It’s really bad and it’s been a disaster for us…Our reimbursement rates have gone down. Medicare Part D has really hurt us.”
While the administrative and operational issues look to be solvable, the reimbursement issue will not go away. Pharmacists are discovering that in many cases their reimbursement under Part D is less than it was under Medicare, making Part D significantly less attractive. And that comes on top of a reduction in Medicaid drug dispensing fees that went into effect last year.
According to the pharmacists from Bush’s home state, these problems have combined to push many pharmacies, especially the mom-and-pops, to the financial brink. The result is these independent business people, many of which have been ardent supporters of the President, feel victimized by the program. Bush’s recent comment that “It’s not immoral to make sure that prescription drug pharmacists don’t overcharge the system” further alienated pharmacists.
The winners in Part D look to be big pharma, PBMs, managed care firms, and employers. In addition to taxpayers, seniors and pharmacies, losers may include the President and his allies on Part D.


Mar
12

Those awful insurance companies

Those awful insurance companies are at it again, screwing up payments to doctors, causing lawsuits, strife, accusations and counter-accusations. While it looks like the same old case of an insurer short-changing physicians, it isn’t.
Horizon Blue Cross of NJ paid 600 cardiologists too much. Over a two year period, Horizon paid these lucky docs $15 million more than they should have. The case is now settled, the docs paid some of the dollars back, and things look to be calming down.
As one who spent years working for managed care firms, insurance companies, workers comp managed care firms and workers comp insurers, I am not terribly surprised that Horizon overpaid docs. Im sure this happens every day, and that most payers are guilty of the same type of mistakes.
Point being, whenever an insurance company is accused of short-paying docs or policyholders, they are accused of fraud, denial of care, interfering in the physician – patient relationship, and just being awful people in general. While this level of opprobrium may occasionally be justified, my educated suspicion is in the majority of these cases the insurer either screwed up or there is an honest disagreement.
Most of the folks at insurance companies are people who are trying to do the right thing, working pretty hard, and concerned about how their customers perceive them. Sure, a few have horns and a tail, but that is true in all businesses.
Even in cardiology practices.


Mar
10

Bush’s problems – HSAs, Medicare, and Congress

Reports out of Washington indicate Pres. Bush’s plans to expand HSAs by increasing the amount individuals can set aside tax-free are not gaining much traction on Capitol Hill. Sen. Chuck Grassley (R Nebraska) and other Republicans are not in favor of the move.
This is not Bush’s only problem related to health care. Some 60 House Republicans have refused to back the Bush Medicare budget cuts, breaking wiith the President despite calls for fiscal prudence. One wonders if election year politics has anything to do with this. Actually, there’s no wondering.
Republicans, faced with a President with historically low approval ratings (well, pretty close to historical lows) look to be scrambling for cover – and with seniors particularly upset with the GOP over the Part D mess, a cut to Medicare would increase their problems.
The situation on the Hill makes CMS Director McClellan’s recent pronouncements about adding HSAs to Medicare (Part G?!) somewhat…puzzling? Faced with concerns about both HSAs and Medicare among their own party leaders, why is McClellan floating this trial balloon? One can only imagine the reaction among seniors who have been tearing their hair out over Part D. If we thought Part D was complicated and hard to explain, I can’t wait to see our nation’s political leaders on a bus traveling around talking to seniors about HSAs.
What are these people thinking? Or rather, are these people thinking?
What does this mean for you?
Politics in an election year can be good and bad – killing the ill-conceived HSA expansion while not addressing some of the real concerns with Medicare are two great examples.


Mar
9

Health Wonk Review is up

Health Wonk Review’s second edition is up at Matthew Holt’s The Health Care Blog. In two weeks the thing has grown substantially; Kate Steadman will be the next host so here’s hoping she has even more from which to choose.


Mar
8

Canadian injury rates decline, too

The decline in lost time injuries has been an ongoing, and welcome, phenomena here in the US for over fifteen years. Now news comes that our friends in the Great White North have also seen a substantial drop in lost time injuries (known in Canada as time-loss injuries). Since 1994, there has been a 23% decline to an all-time low of 340,500 in 2004.
And total injury rates have also declined in several provinces, with Alberta reporting a very slight increase that may be related to a jump in employment in the oil-rich province. Provincial Workers Comp Board officials credit workplace , improvements, better communications about safety, and financial incentives for the improvements.
Canadian employers pay WC premiums directly. Thus, they are financially motivated to keep injuries, and therefore costs, low.


Joe Paduda is the principal of Health Strategy Associates

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A national consulting firm specializing in managed care for workers’ compensation, group health and auto, and health care cost containment. We serve insurers, employers and health care providers.

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