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Apr
26

Humana’s “guarantee” – not so much

Humana is guaranteeing it will keep customers’ medical trend increases under control, or it will refund part of its admin expenses.
Sort of.
Bob Laszewski cuts to the heart of the matter; it isn’t much of a guarantee, but it sure makes for good marketing.


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Joe Paduda is the principal of Health Strategy Associates

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A national consulting firm specializing in managed care for workers’ compensation, group health and auto, and health care cost containment. We serve insurers, employers and health care providers.

 

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