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Jan
14

So, what does the UHC Ingenix settlement mean?

Likely quite a bit. But not for a while.
Here’s the quick and dirty. NY Attorney General Andrew Cuomo has been after UHC sub Ingenix for over a year, accusing them and other insurers of defrauding consumers by manipulating reimbursement rates. Yesterday the first round came to a conclusion with the announcement of a settlement. According to the NY Times, Cuomo “ordered an overhaul of the databases the industry uses to determine how much of a medical bill is paid when a patient uses an out-of-network doctor”.
Ingenix will pay $50 million to help fund development of an independent charge database by a not for profit; until the new vendor is selected Ingenix will continue to provide the UCR data through its MDR and PHCS products. Cuomo is still pursuing negotiations with other payers including Aetna.
Cuomo voiced concern that UHC, a very large payer, owned the company that determined how much it should pay in some circumstances to some providers (out of network physicians primarily) and therefore an inherent conflict of interest existed.
Some background is in order. Years ago, the health insurance industry’s lobbying and service arm (HIAA) aggregated and compiled physician charge data as a service to its members. HIAA collected the data and fed it back to members, who then used the data to determine how much they should pay providers in specific areas for specific services (services defined by CPT codes). HIAA was taken over/disappeared about a decade ago, and Ingenix took over the aggregation and distribution of the data, which has become known as “UCR” for “Usual, Customary, and Reasonable”.
For about ten years, all was fine, at least as far as most insurers were concerned. Sure, physicians complained at times and consumers railed about the low reimbursement paid by companies citing their UCR, but the complaints didn’t really make any difference until Cuomo got involved. The problem arose when a few folks in New York complained about the amount they still owed providers after their insurers had paid their portion – according to Ingenix’ UCR. After a lengthy investigation, Cuomo found reason to charge UHC and other insurers, and that action resulted in yesterday’s announcement.
It is too early to tell how this will affect insurers, but there’s no doubt it will. Here are a couple things to consider.
= providers that are paid by UCR will find it much easier to challenge the reimbursement, and payers will likely be plenty nervous if all they have to stand behind is a largely-discredited Ingenix database. Expect higher payments to providers and claimants.
– attorneys in other states may see this as a big opportunity for class action on behalf of physicians and claimants.
– payers will redouble their efforts to negotiate reimbursement prospectively with out of network providers.
– policy language is going to change, and change fast. Look for significant changes in the SPD (summary plan description) and other plan documents more clearly describing the payer’s liability for non-network provider charges. There may even be some movement back to scheduled payments.
– in the work comp world, there’s going to be turmoil and drama in states that do not have physician fee schedules (e.g. NJ, MO). Expect employers and insurers to work much harder to get claimants to network providers, where the UCR issue is much less significant.
There’s some precedence here for the property casualty industry. Last year in a suit in Massachusetts, a court found that Ingenix could not prove that the underlying data was accurate, that it was a fair representation of provider charges in an area, or that the results were anything more than “dollar amounts resulting from the statistical extrapolations from whatever bills were actually included in its database.”

What does this mean for you?
More power to the providers, higher cost for payers, and more business for attorneys.


7 thoughts on “So, what does the UHC Ingenix settlement mean?”

  1. This is a prospective correciton, no money flowing for past errors. And with employers slashing coverage for out of network coverage, and moving to %’s of medicare for that benefit, the out-of-network physicians that see think there is to be a winfall are sadly mistaken. And there is greater scrutiney of out-of-network physicians that routinely write-off the patient portion in these situaitons, just ask the am sug ctr on LI that is paying back over $1 mill for doing so.

  2. Joe-
    Ingenix’s announcement on this indicates that they are getting out of the UCR database business (the new independent databse developed by a not-for-profit entity will replace their PHCS [ex HIAA] database as well as their MDR databse that is the one used by workers’ compensation payers.) It is important to note, as the NY Times story did, that this Agreement does not give any validation to Cuomo’s charges that the insurers were “cooking the books” by selecting submitting lower charges to PHCS. By setting up an independent agency United neatly eliminates the financial/legal costs of defending that it is not low-balling its U&C data to reduce group health out-of-network costs.
    Ingenix says that these databases gross less than $25 million/year. United can easily recover that with lower litigation costs over this issue and setting group health OON payment rates at 70% of what Medicare pays physicians. It is clear, that they plan to hand over their know-how on to a new non-profit ASAP and I would expect little long-term turmoil over this if the new non-profit is competent. In addition. there are several other UCR-type databases (e.g.: Wasserman, Captiva [ex Context], Comstock) that are available to be used by comp regulators and payers.

  3. This is just the beginning. We will be reading more about NY’s Attorney General and insurance companies/providers very soon. A lot is being looked at right now.

  4. Just came across your blog and found it so informative that I could not resist myself from commenting on it! You are really doing a great job, thanks and keep posting.

  5. What about other companies…?
    The UNH/Ingenix story is certainly interesting but what about WLP ? If I recall correctly the NY AG also is going after Cigna, Aetna and Wellpoint for using the Ingenix database.
    Speaking of Wellpoint – CMS has suspended them from enrolling any more folks into their Medicare plans – I think that this is the 2nd time for WLP.
    http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=56444
    But riddle me this… How about CMS approving Wellcare’s expansion ???
    http://tampabay.bizjournals.com/tampabay/stories/2009/01/12/daily16.html?ana=yfcpc
    even though most details of their investigation from Oct 2007 (200 armed FBI agents raided their offices, SEC investigation, US Dept of Health & Human Svcs, OIG, Fla NY and CT attorney generals – need I continue?)
    http://www.blbglaw.com/cases/00068
    are still “…under seal, and neither the
    Company nor the agencies involved in the raid have fully disclosed the nature of the investigation…” ? AND the probe has been expanded?
    http://southflorida.bizjournals.com/southflorida/stories/2008/12/29/daily26.html?ana=yfcpc
    So- UNH gets caught red handed – agrees to an “oops our database was wrong”, WLP “oopsies” too, WCG gets raided by armed FBI agents and their probe expands but CMS okay’s an expansion of their business.
    It’s all crystal clear (as mud) to me … :)

  6. As a NY state employee living in PA, under my NY state plan “UHC considers there own network of PA physicians as non-participating”. So this Ingenix fiasco was the second whammy for me!

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Joe Paduda is the principal of Health Strategy Associates

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