With yesterdays announcement that AIG will be consolidating it’s P&C businesses under a single business (American International Underwriter Holdings, or AIUH), the picture is strtimg to get a little more clear. Or perhaps more accurately, a little less cloudy.
AIUH is comprised of the underwriting/insurance unit (AIU) and the administrative unit (Commercial) of the ‘old’ AIG. As such, it is now a separate and distinct insurance company with none of the add-ons such as airplane leasing. It is too early to tell how the business will operate differently from the old ways, but not too early to speculate. Here goes.
Im the past, AIG’s insurance companies had to make money on an underwriting basis. They had to operate at a combined ratio of less than 100. The proceeds from premiums, or investment income, accrued to other AIG subs. This forced the insurance companies to become very very good at underwriting. Two takeaways; if the underwriting expertise stays, AIUH will be a formidable competitor. And as the company will now be allowed to ‘keep’ its investment income, it’s financial results should be quite attractive.
Historically AIG has under-invested in technology and systems. Perhaps the company will now take the long-overdue measures necessary to give its employees the tools they need, and customers the access to information they are demanding.
The new company should also have the tight management focus necessary to prosper. In the past execs were sometimes distracted by the other goings-on at the parent. This distraction did not help keep staff focused and on top of the WC business.
What does this mean for you?
A rejuvenated, focused AIG with a strong WC business will be a formidable competitor.
Insight, analysis & opinion from Joe Paduda
As an ex-AIG WC manager, I would disagree with your comments about underwriting expertise for Middle Market WC accounts at AIG. I think a better comment is that they priced as they needed/wanted due to the higher hazard risks written and the lack of availability (competition).
Secondly agents hate AIG so while I agree with the need to update systems, I think a more dire need is improving agency management and delivery of claims and loss control services to insureds.