Several industry sources indicate UPS has decided to move about a quarter of its workers compensation business from Liberty Mutual to TPA Gallagher Bassett. The transition date is 1/1/2007.
UPS has been with Liberty from the beginning, and this represents a significant loss, as both claims administration and managed care will be moved to GB.
This is a major win for GB, and may mean that the big TPA has revised its business practices and cleaned up its act. GB has had a few embarassments in the marketplace of late, notably the Broward County School Board fiasco. UPS’ adviser is Aon, a consulting/brokerage house I have been less than impressed with in the past; perhaps Aon, which developed a managed care contracting and evaluation strategy as a direct result of its consulting work at a very large payer, has also upgraded its talent and output.
It appears the rationale was UPS’ desire to reduce the number of eggs per basket. It remains to be seen if the folks in brown have used the right approach and picked a decent basket.
Insight, analysis & opinion from Joe Paduda