Insight, analysis & opinion from Joe Paduda

Nov
30

Covering the uninsured – research results

Research by the California Health Care Foundation on potential strategies for covering the uninsured indicates that employer-sponsored plans and insurance pools don’t hold much promise. Two studies published by the Foundation provide details; both are worth reviewing.
The employer study looked at a multi-year experiment in San Diego wherein smaller employers’ health insurance plans were subsidized in an effort to encourage the employers to offer coverage. It turns out that many employers already offered insurance while those that did not were not often swayed by the subsidy. And, less than one-fifth of the state’s uninsureds were full time employees or dependents of full time employees.
The evaluation of health insurance pools is somewhat more promising. The net is these require extensive planning, careful implementation, and thorough management if they are to be effective. In addition, market considerations such as competitive plans, the cohesiveness of pool members, and demographics have considerable impact.
The net – creating a successful pool is a time-consuming, detail-intensive effort.
What does this mean for you?
While the studies are not exactly encouraging, at least we have a better grasp of the challenges associated with these two popular ideas. Perhaps we are getting closer to understanding what might work to improve coverage.


Nov
28

Greenberg will not be charged with crime

Hank Greenberg, ex Chairman of AIG, has escaped criminal charges at least for now. A spokesman for Eliott Spitzer, NY Attorney General, announced that while civil charges may be pending, no criminal charges will be filed by the state.
However, Mr, Greenberg is not yet out of the woods. According to Insurance Journal, there are two federal investigations still in process, with the potential for federal charge. And, Spitzer is likely to add charges to his civil complaint in the near future.
Spitzer’s and other state attorneys’ probes of the insurance industry has already resulted in criminal charges filed against over a dozen individuals, hundreds of millions in fines and settlements, and a dramatic reshaping of several venerable firms including Marsh and AIG.
What does this mean for you?
Even though we didn’t need any more proof, more evidence that crime, or the appearance of crime, does not pay.


Nov
27

National health policy – coming closer

In yet another sign that health care, national health policy (or the lack thereof), and the impact of same on the US economy (free subscription required) is fast becoming a national crisis, Paul Krugman has published an editorial linking GM’s incredibly high health care tab to its recent financial problems, and using GM’s troubles to highlight the impact health care costs have on other manufacturers.
I’d extend that to any employer that provides health insurance for its workers. I was speaking with a senior partner at a large Florida law firm at the Florida Workers Compensation Conference in August about just this issue. The gentleman, a self-described conservative, was reflecting on the costs of health insurance, and the problems firms such as his encountered in obtaining and funding coverage. We had just heard a talk by former HHS Secretary Donna Shalala in which she made a case for national health insurance.
This gentleman, no fan of Shalala or governmental solutions in general, was acknowledging that the present health care “system” was not serving his firm or its employees very well, was costing a huge amount of money, and there did not appear to be any promising solutions in sight. We discussed the unseen costs of health insurance – higher costs prevented them from hiring a new associate, opening a new office, or adding a new document management system. By the end of the conversation, I sensed a willingness to relook at health care and health insurance, to consider it as not a governmental hand-out or employee benefit, but rather as a drag on his firm’s effectiveness.
The more this happens, the closer we get to a solution.
What does this mean for you?
My guess is we will have some form of consensus on national health policy, perhaps with universal coverage, within five years.


Nov
27

AMA’s protest of UHG-Pacificare merger

The proposed merger between United HealthGroup and Pacificare is running into objections from consumer groups and other advocacy organizations in several states. Most recently, the AMA’s Colorado branch protested the bonuses and other financial rewards that would accrue to Pacificare executives if the merger is consummated.
The total amount of the bonuses is around $315 million; the AMA appears to be as concerned, if not more so, about the threat to competition in Colorado should the merger proceed.
From the AMA’s side, it is easy to see why they are concerned. Eliminating payers increases the market power of the payers remaining. And the more market power the payer has, the more vulnerable the provider is.
More consolidation is a natural consequence of the industry maturing; that doesn’t mean the various constituencies are going to like it.


Nov
23

State initiatives for child health insurance

Two states’ child health insurance initiatives (free subscription required) show different approaches to the same problem; providing access to health care for the nation’s kids. South Carolina is adopting a scheme based on private insurers while Illinois is pursuing a plan based on public funding and management of the program.
And these are not the only states experimenting with different approaches: California activists are hoping to get an initiative on the ballot next November that would fund child health insurance through a higher tax on cigarettes; New Mexico’s Governor will propose universal health insurance for kids under 5 in his next budget; and Florida has already received approval for the privatization of much of Medicaid.
While Washington dithers over very minor changes to Medicare and Medicaid, the states are once again the laboratories for innovative ideas. These ideas can be differentiated into two broad categories; defined benefit and defined contribution.
The defined benefit programs are those that pay for any care that is consistent with the benefits outlined in the Medicare or Medicaid programs. Defined contribution plans are entirely different – they pay a set amount of money to a program state, or beneficiary that the program, state or beneficiary must use to cover as much of their care as possible.
The ideological distinction here is obvious – have the state responsible for funding the care that is needed v. make private enterprise, the insurance program, and/or the individual responsible for figuring out how much care they need.
With the present regime in Washington, expect the Feds to promote more of the defined benefit programs, and more privatization in the next two years.
While I am all for innovation, remember that administrative costs associated with private health insurance are several times higher than the costs of programs run by the government. The question remaining to be answered is “can the innovations and creativity of private firms deliver better results in terms of lower health care costs and healthier people despite their higher administrative expenses?”
Thanks to Tom Barrett of Choice Medical Management for the reference.


Nov
21

Uninsurance in Rhode Island

A quarter of employers in Rhode Island do not offer health insurance, and over half of employers said health care costs are driving down profits.
A survey by the State’s Insurance Commissioner covered 1444 employers in the state and focused on the availability of health insurance, employee adoption rates, premium increases, and the wage status of the employees.
Here are a few of the more salient results.
1. 20% of employers saw health insurance costs increase more than 25% this year
2. Almost half of the employers experienced increases above 20%
3. 71% of “low wage” employers offer health insurance; 99% of other employers do (Low wage employers are those who pay more than half their employees less than $21,000 annually)
4. Six years ago, 61% of employers paid the full cost of insurance; 21% do now.5. 20% of employers offer only high-deductible plans with deductibles above $1000
But the real impact of rising health insurance costs is seen in the rapid rise in the number of people without health insurance. According to Insurance Journal, (the report) “also shows the proportion of the state’s population without health insurance rose from 6.2 percent to 11.4 percent, between 2000 and 2004.
Clearly, the nation’s smallest state’s experience is similar to the rest of the country. Rising health insurance rates are decreasing access to health care, especially for the lower economic classes.
What does this mean for you?
Another straw added to the load on the camel’s back.


Nov
21

Revolution Health and Kaiser Permanente

I’ve been keeping my eye on Revolution Health since its founding earlier this year, and the item posted last week about Kaiser’s work on electronic health records reminded me to check back on Revolution’s progress. Why the focus on Revolution? There are other consumer-directed health plan firms out there, why them specifically?
First, they seem to have the cash. Steve Case’s investment firm, Revolution, has a half billion dollars to invest. It’s very important to understand that not all of this will go to Revolution Health; to date. Of note, Revolution has also invested in two “lifestyle resort firms”, the car-sharing service FlexCar, and other firms in the “life in balance” space.
Second, they have the attention of the media and investment community.
Where is Revolution Health (RH) today? Revolution is framing their business as focusing on three areas; coverage, content, and care. They have acquired several web-based and other companies that have some level of expertise or experience in each of these areas. As noted here previously, none of them is even close to dominant in their specific space. Notably, there are no components that are specifically health care management, managed care, or provider network management firms or have significant capabilities or experience in these areas.
The company appears to be in the process of merging its acquisitions, building the marketing image and message, and possibly looking for new acquisitions.
The only member of Revolution Health’s operating committee with extensive experience in the health insurance/managed care business is Bryce Williams, who worked at eHealth, the parent company of eHealthInsurance as their head of marketing and business development.
Why the comparison to Kaiser? Kaiser is at the opposite end of the spectrum; a company (Kaiser Permanente is actually two entities; Kaiser owns the facilities and administrative end of things, while all the physicians belong to the Permanente Medical Group; technically KP is a large group practice HMO


Nov
18

Kaiser’s electronic health records

Kaiser Permanente has introduced a web-based tool to enable members to schedule appointments, view lab results, select physicians and hospitals, and order prescription refills. The service, initially rolled out to members in northern California, is expected to save the HMO half a billion dollars when fully implemented.
Kaiser has been a leader in the electronic medical records arena, having invested over $3 billion so far. An early initiative failed, but the big HMO jumped right back in with this latest venture. And progress seems to be coming, as two of Kaiser’s sites in California are converting to EMR now, with more scheduled for 2006.
The lesson here is that just because one initiative fails that does not mean the entire idea is flawed. Kaiser learned a lot from its initial efforts, and is using that knowledge to build a system that will eventually be employed throughout the HMO’s operations.
Kaiser has been quite intelligent about this effort, studying the impact of EMR on patient utilization and health status. A study reported early this year indicates that ambulatory visits decreased 9% after implementation, with health status measures remaining flat or increasing slightly.
Kaiser is one of the leading health maintenance organizations in the world, and is likely to remain so due to intelligent approaches to its business such as this one. I continue to be impressed with Kaiser’s persistence in pursuing electronic medical records; many for-profit HMOs would have given up, fired the head of IT, and remained mired in paper and disparate systems. If they even started an EMR effort. To be sure, Kaiser is somewhat unique as its members tend to stick with the plan for longer periods than its competitors; that does not diminish the value the HMO is demonstrating for the rest of the industry.
What does this mean for you?
Watch the not-for-profits closely, as they can teach lessons in efficiency, persistence, and focus that those in the for-profit arena would greatly benefit from.


Nov
17

Liberty Mutual, Crawford, data analysis, and workers comp

Two items in today’s news indicate the growing significance of data analytics in managing workers comp claims and costs. While there are differences in focus, with Liberty focusing on provider identification and Crawford on claims and case management, Liberty Mutual and Crawford are both using data analysis to build the capability to improve results.
Crawford has worked with e-Triage to develop and implement a predictive modeling capability to enable the company’s claims adjusters to identify those claims that are more likely to be problematic.
“”Crawford Claims Advantage provides an objective means to identify from the beginning the 20 percent of claims that account for 80 percent of all workers’ compensation costs,” said Bob Kulbick, senior vice president of Crawford’s Risk Management Services. “This new proprietary system will ensure consistency in the handling of workers’ compensation claims and will give us an unparalleled advantage in the marketplace. We expect to see significant reductions in both costs and claims duration for our corporate clients.”
“The opportunity to apply objective criteria to identify those cases that can benefit from case management is significant,” said Larry Mattingly, senior vice president of Crawford’s Healthcare Management Services. “Rather than subjective assignments, our case managers will intervene on the right cases at the right time. Phase two of our association with e-Triage will incorporate the evidence based research into our case management process, providing an objective means of measuring improvement as a result of the services provided.”
Liberty Mutual also announced the preliminary results of their partnership with Thomson Medstat, the well-known health data analysis firm. Liberty has been working with Medstat to develop a data warehouse and analytic capability to enable the company to better understand the delivery of medical care to their insureds.
According to Insurance Journal,
“…Liberty Mutual uncovered what it believes are the two keys to managing workers’ comp medical costs.
First, the statistical averages for treating specific injuries in any city or state – for example, how many office visits are needed to heal a torn rotator cuff in Denver, or what does it cost to set a compound arm fracture in Pennsylvania. Second, how individual caregivers and facilities in the area compare to that baseline.”
Interesting that the keys do not include the level of discount, network penetration, usage of case management or utilization review. These tools have been viewed as critical; Liberty’s statement seems to imply that finding the right docs is more important than the traditional approach.
I wholeheartedly agree.
The people at Liberty are some of the most knowledgeable in the WC industry, and their application of analytics to this business is consistent with what others (Hartford, Aetna) are also attempting. While there are inherent challenges in dealing with WC data due to relatively small sample sizes (total WC medical expense nationally is about 2% of all medical expenses), historically poor data quality (little emphasis on capturing data at the bill processor level), and significant external complicating factors (co-morbidities, psycho-social factors, job satisfaction) this is a step in the right direction.
What does this mean for you?
Depends on how much data you have…


Joe Paduda is the principal of Health Strategy Associates

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