Insight, analysis & opinion from Joe Paduda

Mar
13

Selling your managed care company

You’ve been working hard and smart for five plus years, building your managed care company from a small niche player in a couple of states to a national company with an impressive client list. After all that work, the angel investors are looking to cash in on their investment and you’d like to take a few dollars off the table as well.
Before contacting potential buyers, there are a few things to consider. First, find an investment banker that knows your general business and marketplace. This will speed things up dramatically, reduce the amount of time you have to spend educating, and reduce the likelihood of mistakes due to misunderstanding or misinterpretation. It will also make for a fair and reasonable valuation – one that, in all likelihood, will be less than you think your company is worth.
Second, be brutally honest. Don’t claim your company has customers and/or revenue it doesn’t. Obvious, I know, but rare nonetheless. Potential investors are quite used to exaggerated promises and inflated numbers; surprise them with your honesty and they will be
much more comfortable.
Third, don’t dramatically change your staffing, pricing, or sales process in an effort to ‘clean up’ the company unless you have at least a year before you go to market. These changes are obvious; they serve as a flashing red light warning investors that the business they are looking at today is (perhaps) significantly different from the business that grew so successfully. If the model and processes worked before, don’t change them just to look good for a sale.
Unless, of course, something bad is happening in the market and you are just trying to get out from under before the roof caves in.
Finally, don’t think that just because the bankers on the other side of the table aren’t expert in your space that they won’t learn everything there is to know about your company, your business model and operations, customers, competitors, regulatory landscape, and potential issues over the horizon. They may not be experts, but they can, and will, find experts who know the space, your customers, and the market as least as well as you do.
Done right, the process although time consuming and occasionally maddening, will result in a big payoff and a stronger company. Handled poorly, it will degenerate into an endless back and forth that may well result in a withdrawal of an offer.


Mar
11

Workers comp market share

The 2007 numbers are in, and once again AIG is the largest writer of WC in the US. They are followed by Liberty Mutual, Zurich, the Travelers and Hartford, with theCalifornia state fund dropping out of the top five.
The shift is likely driven by the market cycle as much as any individual insurer’s efforts to grow share. With WC premium rates continuing to decline, many formerly self insured employers are now able to buy insurance cheaply, cheaply enough to outweigh the benefits of self insurance.
Witness the bloodbath in the FL TPA market for proof of just how widespread this is


Mar
9

Regulators are increasingly seeking politically low-cost ways to reduce workers comp costs. Some have decided to use the Medicaid reimbursement rate for drugs for Workers Comp, evidently figuring that if pharmacies accept it for Medicaid, they’ll do the same for WC. Same ‘logic’ evidently goes for PBMs.
The only problem is it is dead wrong.
1. Unlike Medicaid, there are no copays, restrictive formularies, or other cost- and utilization containment measures. Thus all cost containment efforts in WC for drugs involve resource-intensive Drug Utilization Review processes; pharmacists and clinicians reviewing scripts for appropriateness, medical necessity, potential conflicts and adverse outcomes, and relatedness to the WC medical condition.
2. PBMs pay pharmacies more for WC drugs than for Medicaid drugs; a lot more.
3. Unlike Medicaid, to the extent they exist at all, rebates are much lower in WC. Medicaid rebates are a minimum of 11% of the Average Manufacturer’s Price per unit (and even higher in many states). The rebate revenue significantly reduces states’ costs for drugs. As these rebates are much lower or nonexistent in WC, PBMs do not have rebate dollars to offset their drug costs.
Unlike Medicaid, most workers comp claimants have no idea how WC works, much less who their insurer is; the chances of the claimant presenting with a card is therefore quite low (less than 25% of all WC first fills go to the appropriate PBM). When a Medicaid recipient shows up at a pharmacy, they have been enrolled and thus have a card, and the transaction process is instantaneous and very low cost.
There is no positive enrollment in WC, unless the claimant presents a card, the pharmacy has no way to identify the appropriate PBM. This presents pharmacies with a high level of risk, a level that is not balanced by a reimbursement that makes that risk level tolerable. Specifically;
1. pharmacies are ‘at risk’ for initial fills where they cannot be sure the carrier/employer will accept the claim – this higher risk level requires a higher reimbursement. There is nothing preventing an individual from writing ‘WC’ on a paper script, thereby perpetrating fraud on the pharmacy.
2. the current regs pay pharmacies 25% more for scripts that are ‘controverted’; that is, where the carrier/employer has said they will not (yet) accept the claim
3. The ‘controverted’ situation is very similar to first fills – the carrier/employer has not indicated they will accept the claim, yet the pharmacy is required to fill it, without guarantee of reimbursement
4. the additional risk forced upon the pharmacies may lead them to:
• not fill scripts without a claim number/specific notice from the carrier/employer
• use the claimant’s existing profile (usually a group health PBM card) to fill the script, thereby increasing group health costs
• require the claimant to pay cash which they may, or may not, be able to do
We’re all for reducing work comp medical expense, but the blunt instrument of deep, and inappropriate, cuts in reimbursement for drugs is also counterproductive.
The key driver of prescription drug cost inflation is not the price per pill but utilization – the volume and type of drugs dispensed. The National Council on Compensation Insurance’s recent study on drug costs in workers comp stated “Utilization changes are the driving force in drug cost changes for WC…Utilization is the biggest reason for cost differences between states” (Workers Compensation Prescription Drug Study, 2007 Update; Barry Lipton et al; NCCI, p. 4, 6).
PBMs have adopted and are continuously improving programs designed to address inappropriate utilization. These programs include
• development of clinical evidence-based guidelines for the use of drugs for musculoskeletal injuries
• outreach by PBM physicians in specific cases where the drug treatment plan may be inappropriate
• data mining to identify potentially questionable prescribing patterns including off-label usage of drugs such as Actiq and Fentora
• Prior Authorization of specific drugs (e.g. narcotic opioids, cardiovascular medications).
What does this mean for you?
If PBMs don’t operate in a state or can’t generate any margin, they’ll eliminate any and all utilization control measures.
And drug costs will increase.


Mar
7

How to control drug costs

pharmaceutical costs have been growing faster than most other types of health care expense for years. Except for the odd year when unusual factors (eg demise of the cox-2s) slow things down, drug costs go up year after year.
Then there are the years (2006) where other factors push costs up even faster (part d).
PBMs, formularies, tiered plans, all reduce trend a bit, but only a bit, and not for long.
We have to something fundamentally differenrt if we are to control costs, something that takes into account utilization, price, generics and efficacy. It has to address every payers’ costs.
I propose a national cap on pharmaceutical expenditures, defined as dollars spent by all payers public and private. Before my conservative friends start howling, hear me out.

Continue reading How to control drug costs


Mar
6

McCain’s beltway blinders

I watched Sen. John Mccain’s victory speech Tuesday night, listening as he trudged thru assaults on his opposition’s likely positions on issues ranging from Iraq to taxes. He then made one of the least intelligent ad I’ll-founded claims I’ve heard in presidential politics; Mccain claimed the US has the best health system in the world.
You could chalk this amazingly wrong characterization as just another pander, more raw meat for the adoring audience in the hall.
Or you could see it as a verbal faux pas of dramatic prorportion. Most Americans’ view of our benighted health care ‘system’ is it OSS anything but the best in the world – when you spend twice as much as the average developed nation which ranks well below average in most indicators of quality, its hard to justify any level of approval.
Which is how the real audience- the one outside the hall- likely saw the Senator’s comment. If you are lying in bed trying to figure out how your company will be able to afford healthcare, or you are locked in a job due to a pre-existing condition or have to choose between heat or drugs or have a kid without insurance and a bad ear infection you’d just be incredulous.
How can anyone think McCain can fix a problem if he doesn’t even acknowledge its existence?


Mar
5

Why drug costs are going up.

Because they can.
Brand drug prices went up yet again last year, by over 7%. This on the heels of a similar price increase in 2006, which ‘coincidentally’ occurred after Part D went into effect and millions of seniors suddenly could buy drugs.
But this isn’t the whole story. Price is only part of the equation, the other parts being frequency (what percentage of the population takes drugs) and utilization (how many pills they take).
The frequency and utilization problem is just as bad. But lets focus on price.

Continue reading Why drug costs are going up.


Mar
3

Wasted dollars

Alex Swedlow and the good folks at CWCI have published a study that clearly demonstrates the amount of waste in the US health care system, waste generated by nothing other than greed and lousy medicine. While the analysis focused on workers comp, the lessons cross all coverage.
The great thing about workers comp is that unlike health insurance, payers are actually concerned about and financially motivated to ensure claimants get the amount and type of care needed to help them recover and get back to work. And there is a wealth of data to evaluate the effects of medical treatment on RTW.
California changed its workers comp rules a few years ago to limit the number of physical or occupational therapy or chiropractic visits a claimant would get covered by workers comp. The limit was 24 (for each, not together), which all the data suggest is more than adequate to take care of 90%+ of WC medical conditions – surgical or non.
So, what happened?
The average number of PT, OT, or chiro visits per patient dropped by almost half, and the number of patients with more than 24 visits dropped from 30.4% to 9.7% (a decline of 68%). Costs declined dramatically as well.
But did this lead to poorer outcomes?
The results, while encouraging, are not as clear.
While there are data from California that appear to show reductions in the length of disability, the results are muddled by a cap on benefit payments that was also part of the WC reforms. The duration of disability (the length of time claimants were out of work) did decline post-reform. Comparing disability duration two years post-injury, the median length of disability declined by 21.4% (average was down 17.4%).
My sense is the reduction in physical medicine visits contributed to the drop in disability duration – without endless visits to PTs and Chiros to receive ‘care’ that was not helping them recover but merely extending the process, claimants were more likely to be released to return to work.
There’s a lesson here for the non-workers comp world, and policy wonks in particular. It is this – providers overtreat, to the detriment of the patient and the payer. Draconian measures such as flat limits on the amount of treatment do work.
With health reform on the horizon, here’s a great example of the waste in our health care ‘system’, waste that benefits the provider.


Feb
29

CorVel’s financials

I’ve been remiss in not keeping faithful readers up to date on developments at CorVel. I had a chance to listen to their latest earnings call, and here’s the report.
All in all, things are looking up, a bit.
Revenue for the quarter was $76.7 million, up 15.2% from the December 2006 quarter with EPS also improving to $0.43 for the quarter or 61% from the year before.

Continue reading CorVel’s financials


Feb
28

Coventry and PMSI

No, Coventry has not bought PMSI. And I don’t think they will.
As of today, there are still several entities looking at the deal, and as near as I can tell the process is nowhere near complete. Is Coventry looking at PMSI? Probably – as the owner of a competing PBM they’d be foolish not to.
But buying PMSI wouldn’t materially strengthen Coventry’s WC offering. Yes, they’d pick up even more MSA business (which they appear to value); yes, they’d get a major position in the DME/Home health business, but they’d also get a PBM business that is deteriorating, due in no small part to Coventry’s ability to take customers from PMSI.
If I’m Coventry (and both parties are glad that’s not the case) why would I pay a couple hundred million bucks for a property that is deteriorating and I’m beating in the market?
That said, stranger things have happened…


Feb
27

Florida’s version of health reform

Florida’s Governor Charlie Crist (R) has proposed a stripped-down health plan with coverage for the basics – physician visits, emergency care, hospitalizations, and drugs, for $150 a month. He’s not setting the benefits, but rather proposing that commercial insurers develop their own plans.
There’s a lot to like about hizzoner’s proposal.
First, Crist wants guaranteed issue – insurers won’t be able to turn someone down for pre-existing conditions.
Second, families will be able to include their kids on their plans up till age 30. This does a couple things – many ‘free riders’ are the young newly-employed who would rather use their cash for stuff besides health insurance (and who wouldn’t?). This eliminates many of the free riders, makes sure they are covered, and thereby reduces the need for hospitals and other providers to deliver care for free when these kids run their motorcycles into walls.
Third, the state would increase its efforts to locate and cover children eligible for insurance under Florida’s KidCare program.
Nothing’s perfect, and the Governor’s plan does have one rather big problem. He wants to eliminate the Certificate of Need program which requires providers to jump thru regulatory hoops before they can open certain kinds of facilities. Unfortunately, in health care supply creates demand, and the end of the CoN process in Florida will increase costs.
Thanks to Florida HealthNews for the tip.


Joe Paduda is the principal of Health Strategy Associates

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