Insight, analysis & opinion from Joe Paduda

Oct
13

Revolution Health announces its management team

Revolution Health’s recent announcement of six acquisitions has been covered here in the past; now news is out regarding the management team that will lead the Revolution Health’s new company into the future. What puzzles me is the management team’s complete lack of provider, payer, or managed care experience. Heavy on internet start-up, tech, consulting, and experience “knitting together a variety of companies into cohesive operating units”, the team seems strikingly light in real world experience.
With Steve Case, Colin Powell, Jim Barksdale, Carly Fiorina, and Steve Wiggins (the only one with extensive health care experience in any sector) on the Board, one would have expected to see slightly more, or perhaps much more, real-world expertise to balance the lofty thoughts of the leadership with knowledge gained from time in the trenches.
Alas, such is not the case (no pun intended). Much attention is being paid to the consumerization of health care, with consumer-directed health plans, empowering consumers, getting consumers to take responsibility, etc. Now, the entity launched with the most fanfare looks like an amalgamation of second and third-tier companies overseen by a star-studded board and managed by folks with little experience in the actual real world of buying, delivering, or managing health care.
The CEO, John Pleasants, comes from the internet world, with extensive experience with Evite, Match.com, and CitySearch. The head of the Community Health Information division’s most recent experience is as boss of Wondir, a search engine for community health information. Don Hackett of the Information Portal Division worked with drkoop.com, and the ill-fated Physician Computer Network. The new head of research comes from Fannie Mae where she worked in the office of the Chair (who is now on the Board of RHG).
Surely the advocates of consumer-driven health care can come up with something better. Health care is an incredibly complex, multi-faceted industry that operates by a distinct set of rules and motivations, with extremely powerful and deeply entrenched stakeholders exerting control over the delivery, funding, operation, and regulation of the business.
What does this mean for you?
Likely not much.


Oct
12

Health plan rate increases in 2006

Two consulting firms are indicating health plan rate increases will be between 8.4% and 9.9% in 2006. While this is somewhat lower than increases in recent years, the impact will be felt by both employers and employees, who can expect to pay more for their share of the premium than they did this year. And, the premium increases do not reflect the increased costs borne by employees due to higher deductibles and co-pays.
According to Hewitt, employees will receive an average wage increase of 3.6%; for those making $40,000 annually, 23% of that increase will go to pay their increased premiums. On average, employees will be paying $1,612 towards their health insurance costs. Out-of-pocket costs also will increase as deductibles and co-pays rise, making the average employee’s total expenditures in 2006 a record high $3,136. This is 12% higher than 2005.
Interestingly, PPOs will see the lowest percentage increase amongst plan types. According to Insurance Journal’s report on the Hewitt Study;
“On average, Hewitt forecasts that companies will experience 2006 cost increases of 9.5 percent for preferred provider organizations (PPOs), 10 percent for health maintenance organization plans (HMOs), and 10.5 percent for both traditional indemnity and point-of-service (POS) plans.
That means, from 2005 to 2006, the average cost per person for major companies will increase from $7,048 to $7,752 for HMOs; $7,374 to $8,075 for PPOs; $7,322 to $8,091 for indemnity plans; and $7,849 to $8,673 for POS plans.”
Hewitt also noted that many of the companies they are working with that have implemented consumer-directed health plans have seen flat renewals or even declines.
While this sounds great, remember that many of these plans include an increase in the deductible of from $1000 to $5000. Clearly, benefit design can and does have a major impact on renewal rates; it has for fifty years and the onset of these so-called “innovative” plans simply reinforces that fact.
A survey by Milliman and Robertson indicates that many health plans and insurers are entering the CDHP market; in their annual survey, 93% of respondents who answered the questions regarding CDHPs (not all of the survey respondents did) said they plan to offer an HSA or HRA (health care reimbursement) account program coupled with a high deductible insurance plan.
While that sounds great, only 2.5% of 2005 commercial health premiums are for CDHP programs; respondents expect this to be over 5% in 2006.
What does this mean for you?
Higher premiums, a relatively smaller paycheck, and no help in sight.


Oct
11

Single payer in CA

It has been a while since the last significant discussion of conversion of the US health care system to a single payer format; that drought has been ended with the introduction of legislation by Sen. Sheila Kuehl D-LA) calling for a single payer to run California’s health care system.
The bill is a “work in progress”; Kuehl expects to introduce a more comprehensive, thorough bill in the next legislative session. In sum, the bill calls for a single payer funded by a tax surcharge to raise the estimated $184 billion required to cover the state’s citizens. Kuehl claims her plan will result in savings of over $8 billion to employers and families.
The plan would be administered by a single entity, but other health plans would be allowed to offer supplemental coverage.
The chances that this will ever see the light of day? None.
But kudos to the Senator for advancing a radical idea. While other governments and planners tweak around the edges, she has put forth a reasonable alternative, one that may help push the dialogue forward.
What does this mean for you?
A stalking horse or straw-man, your choice.


Oct
10

Katrina’s insured costs at $34 billion

Katrina is now officially the most expensive insured event in US history. The latest figures put insured claims to date at $34.4 billion, significantly higher than the costs associated with other hurricanes or the 9/11 attacks. Adding Rita’s projected expense brings the total for the season to date to about $70 billion.
And this is just the insured losses on claims filed to date. Estimates of future claims from Katrina push the total amount to between $40 and $55 billion.
This was shaping up to be a nicely profitable year for the industry; those profits have disappeared under the waters of these disasters. Pessimists will note that the hurricane season still has some months to run; insurance executives are keeping fingers crossed in hopes that another storm does not make landfall this year.
What does this mean for you?
Costs for all lines of insurance will increase for all renewals in coming months, with the sharpest increases in property and homeowners, especially in hurricane-prone areas and coastal regions.
Reinsurers will get mighty picky about the underwriting underlying their primary insurers; expect to see more limitations and exclusions.


Oct
7

The wild world of workers comp managed care

These are wild times for the workers comp managed care industry. With Aetna’s recent announcement that they are expanding their workers comp network into additional states, it appears the big health plan is becoming a serious competitor for network business. Sources indicate that the Hartford will be announcing expansion of their relationship with Aetna in the near future, with the business moving from First Health.
Liberty Mutual, the comp industry’s 800 pound gorilla, has yet to announce the results of their network selection process, an event that has many in the industry on the proverbial edge of their chair.
CorVel, which has been laying low, keeping under the radar after the adverse publicity from the Broward County School Board debacle is set to announce a major new business relationship; sources indicate it will pertain to provider networks. This announcement may come too late for one of their larger business relationships; the State of Florida is likely to go to bid for their managed care program in the near future.
Gallagher-Bassett has been revisiting their managed care vendor contracts, apparently (at least in part) to eliminate the referral, administrative, commission, and other fees that they have been receiving from the managed care vendors they work with.
First Health is still seeking a head for their workers comp unit; Aetna is as well. Meanwhile, Concentra’s takeover of Beech Street and Occupational Health and Rehab has made the company a more formidable competitor in the network and occ health clinic markets.
Changes to the Texas workers comp laws go into effect (realistically) on the first of the year, and national and regional players are scrambling to prepare. If California and Florida are any indicators, the first entities into the new programs will resemble pioneers – the settlers with the arrows in their backs. Kudos to them for their initiative, and credit to the “fast followers” for waiting a bit to watch how things shake out.
Meanwhile the private equity/venture capital world continues to buzz around managed care companies like bees around honey. There is a lot of attention being paid to these service providers; workers comp managed care is hot now among the investment community.
This is all playing out amidst the ongoing Spitzer/Blumenthal investigations into the insurance industry, sham bids, anti-competitive behavior, and outright fraud.
It all makes for a highly entertaining season.
What does this mean for you?
Significant change brings significant opportunity, along with big risks. Stay tuned; more changes are likely soon.


Oct
6

Case’s Revolution Health announces investments in health care firms

Steve Case’s Revolution Health has announced its first investments in the health care arena. They include a company that finds doctors and provides scheduling services; a health information firm; search firm targeting health issues; and two companies focused on insurance.
Case’s new company was announced three months ago to great fanfare, focusing on several areas:
–provide consumers with access to data on physician and hospital cost and quality
–lower health insurance costs by streamlining the purchasing process
–enable consumers to rapidly access their personal health care data at convenient locations
These initial investments appear to be somewhat in line with those priorities, although there are already many companies providing similar or identical services with significant revenue streams.
myDNA.com appears to be an advertising supported health information site, similar to others pervading the web. 1-800 Schedule is another web site that appears to be ad-supported. It does provide directories of providers, but there are no quality rankings, ratings, or profiles beyond basic info.
ExtendBenefits is an individual health insurance firm that also supports HSA administration. They claim 500,000 members and base their pitch on lower costs (claiming individual health benefit programs are 1/4 to 1/2 the cost of group programs (?)). ExtendBenefits is staffed by execs from eHealthInsurance and technology folk. There is an interesting article on their site quoting the CEO of Pitney Bowes on health insurance costs. One of the salient parts of the article follows:
“The same thinking has been applied to psychiatric and substance-abuse cases. The company set up an eight-session early-action program to make sure covered employees in these situations were seen early and often by professionals before they were released for more intensive treatment. Although this is more expensive in the short run, says Critelli, in the long term the program “saves money by getting better results from more data.”
Pitney Bowes has also found that substantially decreasing the cost of medications borne by employees results in fewer of them discontinuing their long-term treatments, which would invite more serious conditions and hospital visits. The company considers screening and diagnostic procedures a critical component of prevention strategies but found through data analysis that some diagnostic tools


Oct
5

Employee paid health insurance on a large scale

Six large national employers have begun to offer employee-paid, low cost low coverage health insurance plans to part-time workers. The plans are provided by United HealthGroup, Cigna and Humana to employees without other health coverage. Plans range from a discount card providing lower cost prescriptions, medical and dental checkups to high-deductible programs with and without pre-existing condition limitations.
According to the New York Times,
“UnitedHealth Group is offering the discount card and four levels of limited coverage in all 50 states at monthly premiums ranging from $59 to $149. In 15 states, United will also offer high-deductible policies that cover major medical costs, under the same group rules with no add-on charges for people with preconditions.
The major medical premiums vary based on an enrollee’s age, sex and location. Humana will offer the high-deductible policies to individuals in 17 states and Cigna will offer them in Arizona only. Under these individual contracts, premiums may also be higher for those with preconditions.”
The program is offered to workers at Sears, Federal-Mogul, IBM, GE, and EMC as well as to independent contractors at Avon Products.
Credit goes to the employers and the not-for-profit group that is sponsoring the initiative, the HR Policy Association.
We’ll be following this closely to assess the results, market acceptance, and as time goes on, profitability of the program.
What does this mean for you?
An interesting experiment to watch and learn from. Possiblya way to stem the tide of uninsurance that is increasing costs for employers and employees as the uninsured population’s care is paid for by those with coverage.


Oct
4

GHI-HIP merger in NY

The mergers among health plans continued yesterday, with New York’s GHI and HIP announcing their intention to join forces to create the state’s largest single health plan. With four million members and $7 billion in revenues, the not-for-profits would dominate the New York metropolitan area, with especially strong market share in the municipal, blue- and pink-collar demographics.
HIP, the smaller of the two plans with 1.4 million members, also owns Vytra Health and Connecticare. The Connecticare acquisition was one of the more intriguing deals in recent years, as it combined two different models with distinct membership demographics, while adding broader geographic coverage to HIP. The company recently announced plans to acquire a high-deductible health insurance provider, PerfectHealth Insurance Co.
GHI covers 2.6 million members in the NYC, upstate, and northern New Jersey area, covering over 2/3 of City employees. GHI has extensive experience in administering governmental programs including state contract work on mental health, coordination of benefits, and Medicare + Choice.
We have been following this trend for quite a while, and with the two largest not for profit health plans in the nation’s most concentrated market merging, it is even more clear that consolidation will continue and likely accelerate. The merger sets up an interesting battle between the merged entity, the Oxford-United combination, and Wellpoint – Wellchoice for share in this key market.
What does this mean for you?
If you run a health plan or TPA in the NYC area, batten down the hatches; there will be a lot of collateral damage to smaller insurance and health coverage providers as these three giants go at each other.


Sep
30

Wellpoint’s acquisition of Empire Blue Cross

Wellpoint is continuing to consolidate its hold on the nation’s Blues plans with its recent announcement regarding the pending deal to acquire Wellchoice, the holding company that owns New York’s Empire Blue Cross and Blue Shield.
The transaction is valued at $6.5 billion in cash and stock, is scheduled to close in the first quarter of 2006, subject to regulatory approvals.
This continues the trend towards consolidation in the industry, following such notable deals as Coventry-First Health, United-Oxford, United-Pacificare, Anthem-Wellpoint and Aetna-HMS.
According to California HealthLine;
“The (Wall Street) Journal reports that slowed membership increases, large premium increases becoming less common and the fact that size helps insurers negotiate rates with providers has contributed to the trend of consolidation in the insurance industry (Martinez, Wall Street Journal, 9/28). Gary Claxton, a Kaiser Family Foundation vice president and director of the Health Care Marketplace Project, said, “If you want to grow, you have to look at new markets or consolidation.” He said that insurers have been unable to grow by adding new employers or members, so consolidation is their only option.”
Claxton’s comments echo earlier statements here. With Wall Street’s insatiable thirst for growth and continuously improving quarters, health plan execs are desparately seeking new business. There are now 13 remaining publicly traded health plans, and speculation is rampant that the smaller will continue to be acquired by the larger as health care Pac-Man continues. Coventry may be next on the list.
What does this mean for you?
Opportunities for speculation in stocks. Fewer choices in health plans. Confusion regarding who owns which health plan.


Sep
29

Spitzer subpeonas St Paul/Travelers

Eliot Spitzer, New York Attorney General and terror of the insurance industry, has just subpeona’d insurer St Paul Travelers for documents and information related to workers compensation. No further details were immediately available either from the AG or St Paul Travelers.
The company is one of the largest WC insurers and administrators in the nation, ranked #4 or 5, depending on criteria used.


Joe Paduda is the principal of Health Strategy Associates

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A national consulting firm specializing in managed care for workers’ compensation, group health and auto, and health care cost containment. We serve insurers, employers and health care providers.

 

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